- Liaising with insurance team to gather policy placement information and other policy documents.
- Handling and filing confidential information belonging to clients.
- Liaising with team to investigate claims and determine cause and extent of damages.
- Following up cases rigorously to ensure the claims are agreed and settled on time.
- Conducting file reviews, file audits and quality checks for the team to ensure quality and to maintain no deviations from the set procedures.
- Periodically involved in taking up various BAU related adhoc projects for improving and streamlining the existing claims process
- Bachelor degree from any major
- good knowledge in Insurance principal and medical
- Minimum 5 years of relevant experience
- Have a good knowledge in system, claim process, Insurance Principal and insurance policy provision
- Able to work under pressure, good leader ship, good communication
- Good leadership and decision making skill