Primary Location: 9700 Wade Boulevard, Frisco, Texas, 75035 We are searching for candidates that meet the required qualifications and experience and are able to perform the essential duties and responsibilities. Job Summary: Provide high-level administrative, operational, and organizational support to the academic/workforce division. This role ensures the efficient execution of division/department processes, including accreditation support, student admissions coordination, and budget tracking. The position requires advanced customer service, data management, problem-solving, and communication skills to contribute to program success and positive institutional outcomes. Required Qualifications: Essential Duties and Responsibilities Manage the divisional/front office to provide outstanding customer service in a fast-paced, ever-changing higher education environment. Serve students through outcome-driven customer support. Use technology to communicate effectively and quickly in a fluid environment by adopting best practices in verbal and written formats. May assist with website updates. Prepare statistical reports using various systems and data management techniques. Execute document management strategies (electronic or paper) to ensure accurate and organized programmatic/departmental/divisional files. Support Districtwide Scheduling processes according to division or departmental needs. Generate reports and assist administration with verification of course schedules. May develop and maintain schedules for continuing education courses. Support directors/associate deans in the facilitation of programmatic admission and accreditation activities to achieve program goals. Support budget processes according to department/division needs. Facilitate the purchasing process. Verify vendor status, initiate departmental purchases, follow requisition status, coordinate delivery, verify charges, and release payment. Work collaboratively with others across the college district. Conduct administrative support duties to include planning and coordinating events and meetings, taking minutes, and calendar management. May assist with processing leave and local travel forms, check requests, and other college forms as needed within the division/department. Provide backup to the assistant to the dean at the dean’s request. Security Sensitive position: Maintain confidentiality of all records, files, and contact information in compliance with the Family Educational Rights and Privacy Act (FERPA), college core values, and Board Policy. Maintain professional competence, utilizing college resources as needed. Supplemental Functions Perform other duties as assigned. Perform all duties and maintain all standards in accordance with college policies, procedures and Core Values. Knowledge, Skills and Abilities Proficiency in Microsoft Office Suite, Adobe Acrobat, and other systems adopted by the organization (i.e. Workday, Modern Campus, Ad Astra, OnBase) Knowledge and familiarity with office equipment, such as printers, scanners, copiers, and telecommunication systems Knowledge of departmental/division/college processes, procedures, and guidelines Organizational skills Proofreading Skills Ability to multi-task Ability to be self-motivated and meet deadlines under pressure Ability to prepare reports using software and systems Ability to work with others Ability to maintain confidentiality Ability to effectively utilize hardware and software Creativity and Flexibility Relationship Management Skills Collaborative Skills Customer Service Skills Problem-solving Skills Physical Demands, Working Conditions and Physical Effort Sedentary Work - Exerting up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Positions in this class typically include talking, hearing, seeing, grasping, standing, walking and repetitive motions, plus stooping, kneeling, crouching, and reaching. Relatively free from unpleasant environmental conditions or hazards. Office environment. Little physical effort required. Required Associate degree from an accredited institution and two (2) years of administrative office experience or an equal combination of training and experience. Preferred Bachelor's degree from an accredited institution. Equivalency Language The following equivalent combinations of education and experience may be considered: A high school diploma or GED and four (4) years of related office experience, OR a bachelor's degree and one (1) year of related office experience. **This position is Security Sensitive, therefore, candidates will be subject to a criminal background check.** The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job as duties and responsibilities may change with business needs. Collin College reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Reasonable accommodations may be made by Collin College in its discretion to enable individuals with disabilities to perform the essential functions. Required & Preferred Qualifications (if applicable): The intent of this job description is to provide a representative summary of the types of duties and responsibilities that will be required of the positions given this title and shall not be construed as a declaration of the specific duties and responsibilities of any particular position. Employees may be requested to perform job-related tasks other than those specifically presented in this description. Fair Labor Standards Act (exempt/non-exempt) is designated by position. The employer actively supports Americans with Disabilities Act and will consider reasonable accommodations. ***This is a Security Sensitive position. Therefore, candidates will be subject to a criminal background check.*** Compensation Type: Salary Employment Type: Full time Hiring Minimum $42,432.00 Hiring Maximum $51,745.50 Compensation is determined based on experience. **Application submission deadline is 12am of the date listed.** 11/03/2026 Collin College is an Equal Opportunity Employer and does not discriminate on the basis of any characteristic protected by applicable law. Dear Job Seekers, Thank you for your interest in a position at Collin College! Accolades Independent surveys of Collin College’s employees show it is an amazing place to work. Collin College has been named one of the “Great Colleges to Work For” by the Great Colleges Program. Collin College has also been recognized as one of the DFW Metroplex’s “Best and Brightest Companies to Work For.” Culture Should you choose to start your journey with us, you will find yourself immersed in a culture of innovation and growth. Initiatives tied to the college’s master and strategic plans challenge our employees to grow professionally while still feeling supported with training and collaboration. Benefits We invite you to explore our competitive benefits today. Grow your career at Collin College today! Collin College is an equal opportunity/affirmative action employer. For more information or assistance, contact Human Resources at (972) 985-3783 or send an email.

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