GENERAL FUNCTION:
Customer Service Representative
Provide excellent customer service by communicating effectively with Client’s consumers and internal business partners via multiple channels.
EXPERIENCE
· Call Center experience preferred
· 2 or more years Customer Service experience
· Must be able to type 50 wpm
· Must be able to work extended business hours and weekend hours on a rotating basis.
· Knowledge in Basic Optics helpful
· Knowledge of Microsoft Office Environment
Start Date: June 26, 2017
HOURS OF OPERATION ARE BETWEEN THE HOURS OF:
8:00 AM – 9:00 PM Monday – Friday
9:00 AM – 7:00 PM Saturday
Candidate would need to be available to work during any of these hours but would only be assigned to a regular 8 hr. shift
Shifting Hours:
11:30 AM – 8:00 PM
12:00 PM – 8:30 PM
12:30 PM – 9:00 PM
Training is approximately 10 business days. (Paid Training)