Position details:
- Industry: Oil & Gas
- Job Title: Customer Care Specialist
- Location: Deer Park, TX 77536
Role Summary:
- The Customer Care Specialist will be a critical member of the Customer Care team, having direct and immediate effects on financial performance, growth & customer loyalty.
- The successful candidate will be responsible for flow quotation, order booking, order managements and customer communications.
- In this role, the individual will make decisions and drive actions to resolve issues preventing on time completion of quotes and orders under their care.
Qualifications/ Requirements:
- Bachelors/Associates degree from an accredited university or college (or High School Diploma / GED with a minimum 4 years of experience in a sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls product planning and/or customer service capacity)
- Minimum 2 years of sales or customer care experience in oil & gas, power, heavy equipment, or automation & controls
- Knowledge of Order Management processes
- SAP ERP Experience strongly preferred
- Materials Resource Planning (MRP) / Enterprise Resource Planning (ERP) knowledge
If you want to know more and apply, please connect with:
Niraj Singh
niraj.singh(at)collabera.com
973-939-0172
https://www.linkedin.com/in/nirajsinghcollabera/