At Fusion Connect, we’re not just offering jobs — we’re building careers that empower, inspire, and grow with you. If you're passionate about making an impact, collaborating with forward-thinking teams, and being part of a company that values your voice, you’re in the right place. We’re thrilled you’re exploring this opportunity with us — take a look, imagine the possibilities, and let’s shape the future of connectivity together. Job Description Summary: The Human Resources Coordinator plays a key role in delivering a consistent, efficient, and positive employee experience by providing administrative and operational support across the Human Resources function. This role ensures accurate execution of routine HR transactions and employee lifecycle activities, supports HR programs, and responds timely to employee inquiries with accuracy and professionalism. The Human Resources Coordinator maintains standard operating procedures (SOPs) and executes timely preboarding and offboarding activities to ensure data integrity and a consistent employee experience. Job Description: Essential Duties and Responsibilities include the following (other duties may be assigned): Perform routine administrative, transactional, and operational tasks across the Human Resources department. Manage the end-to-end preboarding process from offer acceptance through the employee’s first day, ensuring completion of all required new-hire documentation (I-9, W-4, direct deposit, policy acknowledgements, background checks) and scheduling of new hire orientation. Enter and validate new-hire data in the HRIS and ensure data accuracy prior to start date. Serve as the primary point of contact for new-hire questions related to documentation, logistics, and readiness. Ensure confidentiality and compliance with data privacy standards in handling employee information and HR records. Support HR programs such as education assistance and employee referral programs. Submit IT service desk tickets to support new hire setup and employee offboarding activities. Coordinate and execute offboarding processes, including exit documentation and system updates. Assign employee learning paths and required training programs. Maintain standard operating procedures (SOPs) across the Human Resources function. Provide SharePoint support, including maintaining HR content and resources. Monitor and manage the HR mailbox, ensuring prompt, accurate, and professional responses. Knowledge, Skills and Abilities Requirements: Working knowledge of HR processes, including preboarding and offboarding. Ability to handle sensitive and confidential information with discretion. Customer service mindset with a focus on delivering a positive employee experience. Strong organizational skills with attention to detail and accuracy. Ability to manage multiple priorities and meet deadlines in a fast-paced environment. Strong interpersonal and communication skills, both written and verbal. Ability to follow established processes and maintain consistency. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Education and/or Experience Requirements: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred. Relevant education may be substituted with two (2) years of related experience for each year of education. Minimum of three (3) years of experience in a Human Resources support role. Three years of Workday HCM experience encompassing employee onboarding and offboarding preferred. Fusion Connect is a leading technology service provider to small, mid-sized, enterprise, and wholesale businesses. We meet the needs of business customers that are underserved by other providers by offering a diverse portfolio of integrated technology solutions coupled with a relentless focus on customer service. Our mission is to provide high-quality, reliable communications, broadband, cloud and IT services to business customers at the best possible value while giving each of our clients the personal attention they deserve. Fusion Connect is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fusion Connect makes hiring decisions based solely on qualifications, merit, and business needs at the time.

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