1. Prepare contract with customers, keep high degree of customer focus in daily operation to ensure timely order maintenance and goods delivery. Arrange the in-land delivery to the customers. 2. Follow up AR with financial team. Monthly review of delivery cost with logistic staff. 3. Provide and follow up accuracy of commercial documents (contract, package list, invoice, MSDS, CoA, etc.). Manage the document filing and support audit activity. 4. Effectively handle customer inquiry and complaints, and give feedback in a timely manner. 5. Strictly adhere to international trade compliance rules and follow designed business processes. Contribute and drive for continuous process improvement. KEY REQUIREMENTS - Education: Bachelor’s degree in International Trading or relative majors - Experiences: At least 5 years customer service experience in chemical manufacturing/distribution/trading company. Know-how/skills: - Understand order fulfillment process - Good knowledge on shipping logistics, commercial document, international trade practice and customs policy, etc. - Good interpersonal and communication skills - Effective communication in oral & written English Brenntag TA Team Brenntag is the leading global distributor of chemicals and ingredients, committed to connecting customers and suppliers within networks. We add value for our customers and partners every step of the way: through our product knowledge, innovation, and sustainable solutions, combined with our passion for service excellence and commitment to safety. Headquartered in Essen, Germany, and with more than 17,500 experts at about 600 locations in 72 countries, our two global divisions, Brenntag Essentials and Brenntag Specialties, offer a full range of industrial and specialty chemicals and ingredients. Therefore, our clients and partners can count on us for global reach combined with local agility and execution. As an employer, we embrace diversity and foster a sense of community and collaboration in an environment where employees are encouraged to share ideas and work together. We engage our employees in the company’s mission for collective success, by building long-term stability and safety through trust and clarity across the organization. We believe in empowering our employees to reach their full potential and shape the future. For more information, please visit www.brenntag.com

Customer Service Representative.

more at Brenntag.

OPERADOR DE PRODUÇÃO I

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Operador de Produção I-1

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