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Reactor

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Legal.

FINANCE & LEGAL

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Privacy Notice

Effective Date: July 27, 2026

This Privacy Notice explains how Reactor Technologies, Inc. ("Reactor") collects, uses, discloses, and otherwise processes personal data in connection with any specific product, service, or application that references or links to this Privacy Notice. We may also choose or be required by law to provide different or additional disclosures relating to the processing of personal data about residents of certain countries, regions, or states. Please refer to the Region-Specific Disclosures section below for additional disclosures that may be applicable to you.

This Privacy Notice does not address our privacy practices relating to Reactor job applicants, employees and other employment-related individuals, nor data that is not subject to applicable data protection laws (such as deidentified or publicly available information in certain jurisdictions). This Privacy Notice is also not a contract and does not create any legal rights or obligations not otherwise provided by law.

Our Role in Processing Personal Data

Data protection laws sometimes differentiate between "controllers" and "processors" of personal data. A "controller" determines the purposes and means (the why and how) of processing personal data. A "processor," which is sometimes referred to as a "service provider," processes personal data on behalf of a controller subject to the controller's instructions.

This Privacy Notice describes our privacy practices where we are acting as the controller of personal data. However, this Privacy Notice does not cover or address how our customers may process personal data when they use our services, or how we may process personal data on their behalf in accordance with their instructions where we are acting as their processor. As a result, we recommend referring to the privacy notice of the customer with which you have a relationship for information on how they engage processors, like us, to process personal data on their behalf. In addition, we are generally not permitted to respond to individual requests relating to personal data we process on behalf of our customers, so we recommend directing any requests to the relevant customer.

Our Collection and Use of Personal Data

The categories of personal data we collect depend on how you interact with us and our services. For example, you may provide us your personal data directly when you sign up for our mailing list, register for an account, make a purchase or otherwise contact us or interact with us.

We also collect personal data automatically when you interact with our websites and other services and may also collect personal data from other sources and third parties.

Personal Data Provided by Individuals

We collect the following categories of personal data individuals provide us:

Contact Information, including first and last name, phone number, email address, mailing address, and communication preferences. We use this information primarily to fulfill your request or transaction, to communicate with you directly, and to send you marketing communications in accordance with your preferences.

Account Information, including first and last name, email address, phone number, account credentials or one-time passcodes, API keys, and the products or services you are interested in, purchased, or have otherwise used. We use this information primarily to administer your account, provide you with our products and services, communicate with you regarding your account and your use of our products and services, and for customer support purposes.

Customer Content, including any files, documents, audio, videos, images, data, or communications you choose to input, upload, or transmit to our products and services. We use this content primarily to provide you with our products and services, to facilitate your requests, and to improve our products and services.

Payment Information, including payment card information, billing address, and other financial information (such as, routing and account number). Please note that we use third-party payment providers, including Stripe and Orb, to process payments made to us. We do not retain any personally identifiable financial information, such as payment card number, you provide these third-party payment providers in connection with payments. Rather, all such information is provided directly by you to our third-party payment providers. The payment provider's use of your personal data is governed by their privacy notice. To view Stripe's privacy policy, please click here. To view Orb's privacy policy, please click here.

Feedback and Support Information, including the contents of custom messages sent through the forms, chat platforms, including our online live chat or automated chat functions, email addresses, or other contact information we make available to customers, as well as recordings of calls with us, where permitted by law (including through the use of automated or artificial intelligence tools provided by us or our third-party providers). We use this information primarily to investigate and respond to your inquiries, to communicate with you via online chat, email, phone, text message or social media, and to improve our products and services.

Personal Data Automatically Collected

We, and our third-party partners, automatically collect information you provide to us and information about how you access and use our products and services when you engage with us. We typically collect this information through the use of a variety of our own and our third-party partners' automatic data collection technologies, including (i) cookies or small data files that are stored on an individual's computer and (ii) other, related technologies, such as web beacons, pixels, embedded scripts, mobile SDKs, location-identifying technologies and logging technologies. Information we collect automatically about you may be combined with other personal data we collect directly from you or receive from other sources.

We, and our third-party partners, use automatic data collection technologies to automatically collect the following data when you use our services or otherwise engage with us:

Information About Your Device and Network, including the device type, manufacturer, and model, operating system, IP address, browser type, Internet service provider, and unique identifiers associated with you, your device, or your network (including, for example, a persistent device identifier or advertising ID). We employ third-party technologies designed to allow us to recognize when two or more devices are likely being used by the same individual and may leverage these technologies (where permitted by law) to link information collected from different devices.

Information About the Way Individuals Use Our Services and Interact With Us, including the site from which you came, the site to which you are going when you leave our services, how frequently you access our services, whether you open emails or click the links contained in emails, whether you access our services from multiple devices, and other browsing behavior and actions you take on our services (such as the pages you visit, the content you view, and the content, links and ads you interact with).

Information About Your Location, including general geographic location that we or our third-party providers may derive from your IP address.

All of the information collected automatically through these tools allows us to improve your experience. For example, we may use this information to enhance and personalize your user experience, to monitor and improve our products and services, to offer communications features such as live and automated chat, and to improve the effectiveness of our products, services, offers, advertising, communications and customer service. We may also use this information to: (a) remember information so that you will not have to re-enter it during your visit or the next time you visit the site; (b) provide custom, personalized content and information; (c) identify you across multiple devices; (d) provide and monitor the effectiveness of our services; (e) monitor aggregate metrics such as total number of visitors, traffic, usage, and demographic patterns on our website; (f) diagnose or fix technology problems; and (g) otherwise to plan for and enhance our products and services.

For information about the choices you may have in relation to our use of automatic data collection technologies, please refer to the Your Privacy Choices section below.

Personal Data from Other Sources and Third Parties

We may receive the same categories of personal data as described above from the following sources and other parties:

Employers: If you interact with our services in connection with your employment, we may obtain personal data about you from your employer or another company for which you work. For example, we may obtain your contact information from your employer to allow us to communicate with you about your employer's customer relationship with us.

Other Customers: We may receive your personal data from our other customers. For example, a customer may provide us with your contact information as a part of a referral.

Single Sign-On: We may provide you the ability to log in to our services through certain third-party accounts you maintain, such as, Google and GitHub. Google's Terms of Service and Privacy Policy can be found here and here. GitHub's Terms of Service and Privacy Statement can be found here and here. When you use these single sign-on protocols to access our services, we do not receive your login credentials for the relevant third-party service. Instead, we receive name, email, profile picture or tokens from the single sign-on protocol to help identify you in our system (such as by your username) and confirm you successfully authenticated through the single sign-on protocol. This information allows us to more easily provide you access to our products and services.

Social Media: When you interact with our services through other social media networks, such as when you follow us or share our content on other social networks, we may receive some information that you permit the social network to share with third parties. The data we receive is dependent upon your privacy settings with the social network, and may include profile information, profile picture, username, and any other information you permit the social network to share with third parties. You should always review and, if necessary, adjust your privacy settings on third-party websites and social media networks and services before sharing information and/or linking or connecting them to other services. We use this information primarily to operate, maintain, and provide to you the features and functionality of our products and services, as well as to communicate directly with you, such as to send you messages about features that may be of interest to you.

Business Partners: We may receive your information from our business partners, such as companies that offer their products and/or services as a part of or in connection with our services. For example, certain products and services allow our customers to integrate third-party services. If you choose to leverage these third-party service integrations, we may receive confirmation from our business partner regarding whether you are an existing customer of their services.

Service Providers: Our service providers that perform services on our behalf, such as analytics and certain marketing providers, collect personal data and often share some or all of this information with us. For example, we receive personal data you may submit in response to requests for feedback to our survey providers.

Other Sources: We may also collect personal data about you from other sources, including publicly available sources, or through transactions such as mergers and acquisitions.

Inferences: We may generate inferences or predictions about you and your interests and preferences based on the other personal data we collect and the interactions we have with you.

Additional Uses of Personal Data

In addition to the primary purposes for using personal data described above, we may also use personal data we collect to:

  • Fulfill or meet the reason the information was provided, such as to fulfill our contractual obligations, to facilitate payment for our products and services, or to deliver the services requested;
  • Manage our organization and its day-to-day operations;
  • Communicate with you, including via email, text message, chat, social media and/or telephone calls;
  • Facilitate the relationship we have with you and, where applicable, the company you represent;
  • Request you provide us feedback about our product and service offerings;
  • Address inquiries or complaints made by or about an individual in connection with our products or services;
  • Create and maintain accounts for our users;
  • Verify your identity and entitlement to our products and services;
  • Register you for and provide you access to events, contests, sweepstakes, and surveys;
  • Market our products and services to you, including through email, phone, text message, push notification, and social media;
  • Administer, improve, and personalize our products and services, including by recognizing you and remembering your information when you return to our products and services;
  • Develop, operate, improve, maintain, protect, and provide the features and functionality of our products and services;
  • Identify and analyze how you use our products and services;
  • Infer additional information about you from your use of our products and services, such as your interests;
  • Create aggregated or de-identified information that cannot reasonably be used to identify you, which information we may use for purposes outside the scope of this Privacy Notice;
  • Conduct research and analytics on our user base and our products and services, including to better understand the demographics of our users;
  • Improve and customize our products and services to address the needs and interests of our user base and other individuals we interact with;
  • Test, enhance, update, and monitor the products and services, or diagnose or fix technology problems;
  • Help maintain and enhance the safety, security, and integrity of our property, products, services, technology, assets, and business;
  • Defend, protect, or enforce our rights or applicable contracts and agreements (including our Terms of Service), as well as to resolve disputes, to carry out our obligations and enforce our rights, and to protect our business interests and the interests and rights of third parties;
  • Detect, prevent, investigate, or provide notice of security incidents or other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of Reactor and others;
  • Facilitate business transactions and reorganizations impacting the structure of our business;
  • Comply with contractual and legal obligations and requirements;
  • Fulfill any other purpose for which you provide your personal data, or for which you have otherwise consented.

Our Disclosure of Personal Data

We disclose or otherwise make available personal data in the following ways:

To Your Employer: If you interact with our services in connection with your employment, we may disclose personal data to your employer or another company for which you work. For example, we may provide information to your employer about your usage of our services in connection with your work for them.

To Other Customers and the General Public: We make available personal data designed for sharing through our services with certain or all other Reactor customers, or the general public, based on the applicable privacy settings and intended recipients. Keep in mind that the customers who view customer-generated content can always reshare or redistribute the content both on and off our services or save or copy the content outside of our services. In addition, by publicly posting content on our services, you are directing us to disclose that information as broadly as possible and directing those accessing the content to do the same.

To Marketing Providers: We coordinate and share personal data with our marketing providers in order to advertise and communicate with you about the products and services we make available.

To Advertising Partners: We work with third-party advertising partners to deliver advertising and personalized content on our services, on other websites and services, and across other devices. These parties may collect information automatically from your browser or device when you visit our websites and other services through the use of cookies and related technologies. This information is used to provide advertising-related services such as reporting, attribution, analytics, and market research.

To Business Partners: We may share personal data with our business partners, or we may allow our business partners to collect personal data directly from you in connection with our services. Our business partners may use your personal data for their own business and commercial purposes, including to send you information about their products and services.

To Service Providers: We engage other third parties to perform certain services on our behalf in connection with the uses of personal data described in the sections above. Depending on the applicable services, these service providers may process personal data on our behalf or have access to personal data while performing services on our behalf.

To Other Businesses as Needed to Provide Services: We may share personal data with third parties you engage with through our services or as needed to fulfill a request or transaction including, for example, payment processing services.

In Connection with a Business Transaction or Reorganization: We may take part in or be involved with a business transaction or reorganization, such as a merger, acquisition, joint venture, or financing or sale of company assets. We may disclose, transfer, or assign personal data to a third party during negotiation of, in connection with, or as an asset in such a business transaction or reorganization. Also, in the unlikely event of our bankruptcy, receivership, or insolvency, your personal data may be disclosed, transferred, or assigned to third parties in connection with the proceedings or disposition of our assets.

To Facilitate Legal Obligations and Rights: We may disclose personal data to third parties, such as legal advisors and law enforcement:

  • in connection with the establishment, exercise, or defense of legal claims;
  • to comply with laws or to respond to lawful requests and legal process;
  • to protect our rights and property and the rights and property of our agents, customers, and others, including to enforce our agreements, policies, and terms of use;
  • to detect, suppress, or prevent fraud;
  • to reduce credit risk and collect debts owed to us;
  • to protect the health and safety of us, our customers, or any person; or
  • as otherwise required by applicable law.

With Your Consent or Direction: We may disclose your personal data to certain other third parties or publicly with your consent or direction. For example, with your permission, we may post your testimonial on our websites.

Your Privacy Choices

Email Communication Preferences

You can stop receiving promotional email communications from us by clicking on the "unsubscribe" link provided in any of our email communications. Please note you cannot opt-out of service-related email communications (such as, account verification, transaction confirmation, or service update emails).

Automatic Data Collection Preferences

You may be able to utilize third-party tools and features to restrict our use of automatic data collection technologies. For example, (i) most browsers allow you to change browser settings to limit automatic data collection technologies on websites, (ii) most email providers allow you to prevent the automatic downloading of images in emails that may contain automatic data collection technologies, and (iii) many devices allow you to change your device settings to limit automatic data collection technologies for device applications. Please note that blocking automatic data collection technologies through third-party tools and features may negatively impact your experience using our services, as some features and offerings may not work properly or at all. Depending on the third-party tool or feature you use, you may not be able to block all automatic data collection technologies or you may need to update your preferences on multiple devices or browsers. We do not have any control over these third-party tools and features and are not responsible if they do not function as intended.

Partner-Specific Preferences

Certain of our third-party providers and partners offer additional ways that you may exercise control over your personal data, or automatically impose limitations on the way we can use personal data in connection with the services they provide:

Device-Specific / Platform-Specific Preferences: The device and/or platform you use to interact with us (such as your mobile device or social media provider), may provide you additional choices with regard to the data you choose to share with us. For example, many mobile devices allow you to change your device permissions to prevent our products and services from accessing certain types of information from your device (such as your contact lists or precise geolocation data), and many social media platforms allow you to change your platform permissions to prevent integrated products and services from accessing certain types of information connected with your profile.

Google Analytics: Google Analytics allows us to better understand how our customers interact with our services. For information on how Google Analytics collects and processes data, as well as how you can control information sent to Google, review Google's website here: www.google.com/policies/privacy/partners/. You can learn about Google Analytics' currently available opt-outs, including the Google Analytics Browser Add-On here: https://tools.google.com/dlpage/gaoptout/. We may also utilize certain forms of display advertising and other advanced features through Google Analytics. These features enable us to use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and display ads based on your past visits to our services. You may control your advertising preferences or opt-out of certain Google advertising products by visiting the Google Ads Preferences Manager, currently available at https://myadcenter.google.com/?ref=help-center.

Children's Personal Data

Our services are not directed to, and we do not intend to, or knowingly, collect or solicit personal data from children under the age of 16. If an individual is under the age of 16, they should not use our services or otherwise provide us with any personal data either directly or by other means. If a child under the age of 16 has provided personal data to us, we encourage the child's parent or guardian to contact us to request that we remove the personal data from our systems. If we learn that any personal data we collect has been provided by a child under the age of 16, we will promptly delete that personal data.

Third-Party Websites and Services

Our websites and other services may include links to or redirect you to third-party websites, plug-ins, applications, or other services, including social media services where you may connect with us. Third-party websites and other services may also reference or link to our websites and services. This Privacy Notice does not apply to any personal data practices of these third-party websites, plug-ins, applications, or other services. To learn about these third parties' personal data practices, please visit their respective privacy notices.

Region-Specific Disclosures

We may choose or be required by law to provide different or additional disclosures relating to the processing of personal data about residents of certain countries, regions or states. Please refer below for disclosures that may be applicable to you:

European Economic Area, United Kingdom or Switzerland: If you are located in the European Economic Area (Member States of the European Union together with Iceland, Norway, and Liechtenstein), the United Kingdom, or Switzerland, please click here for additional European-specific privacy disclosures, including a description of the personal data rights made available to individuals located in those jurisdictions under applicable law.

Updates to This Privacy Notice

We may update this Privacy Notice from time to time. When we make changes to this Privacy Notice, we will change the date at the beginning of this Privacy Notice. If we make material changes to this Privacy Notice, we will notify individuals by email to their registered email address, by prominent posting on this website or our other platforms, or through other appropriate communication channels. All changes shall be effective from the date of publication unless otherwise provided.

Contact Us

If you have any questions or requests in connection with this Privacy Notice or other privacy-related matters, please contact us at: [email protected].


Additional European Economic Area, United Kingdom, and Switzerland Privacy Disclosures

These disclosures supplement the information contained in our Privacy Notice by providing additional information about our personal data processing practices relating to individuals who access our services or otherwise interact with us from the European Economic Area ("EEA"), United Kingdom ("UK"), and Switzerland. For a detailed description of how we collect, use, disclose, and otherwise process personal data, please read our Privacy Notice.

Controller Details and Privacy Contacts

EEA, UK, and Swiss Controller

Reactor Technologies, Inc., a company duly incorporated and organised under the laws of the United States, having its registered address at 2261 Market Street #94484, San Francisco, CA, ("Reactor") is the "controller" responsible for the processing of personal data in connection with our EEA, UK, and Swiss services and operations. This means Reactor determines and is responsible for how your personal data is used. You may contact Reactor by email at [email protected].

EEA, UK, and Swiss Representatives

We have appointed the following parties to act as our representatives in the EEA, UK, and Switzerland:

EEA Representative:

Company Name: Instant EU GDPR Representative Ltd Name: Adam Brogden Contact: [email protected] EEA Address: Instant EU GDPR Representative Limited Office 2 12A Lower Marin Street, Lucan Co. K78 X5P8 Dublin, Ireland

UK Representative:

Company Name: GDPRLocal Ltd. Name: Adam Brogden Contact: [email protected] UK Address: GDPRLocal Ltd. 1st Floor Front Suite, 27-29 North Street, Brighton, England BN1 1EB

Swiss Representative:

Company Name: GDPRLocal Ltd. Name: Adam Brogden Contact: [email protected] Swiss Address: Via Luigi Lavizzari, 4 6850 Mendrisio

If you choose to contact our EEA, UK, or Swiss representatives, please ensure you reference "Reactor" in any correspondence you send them.

Additional Questions or Complaints

If you have a concern about our processing of personal data, you have the right to lodge a complaint with the Data Protection Authority where you reside, where you work, or where an alleged violation of the law has occurred. Contact details for applicable Data Protection Authorities can be found using the links below:

  • European Economic Area: https://edpb.europa.eu/about-edpb/board/members_en
  • United Kingdom: https://ico.org.uk/global/contact-us/
  • Switzerland: https://www.edoeb.admin.ch/edoeb/en/home/the-fdpic/contact.html

We would, however, appreciate the chance to handle your concerns directly prior to a complaint being filed, so please contact us directly at [email protected] if you have any concerns.

Purposes and Legal Bases of Processing

We have set out the categories of personal data we collect and how we use them in detail below. When we ask you to provide personal data, we will indicate whether that information is mandatory or optional. If you choose not to provide any personal data marked as mandatory, we may not be able to provide our services to you.

In certain circumstances, we may collect personal data from the third parties referred to in the section Personal Data from Other Sources and Third Parties above.

Please note that we process your personal data as a controller only to the extent that the data is personal and relates to you as an individual (i.e., non-corporate) person.

Personal data submitted directly to us

How we use Personal DataCategories of Personal Data UsedLegal Basis for Processing
To communicate with you, including to respond to enquiries and questions.Contact Information; Account Information; Feedback and Support InformationThe processing is necessary for our legitimate interests, namely to respond appropriately to enquiries and questions and to manage relationships with prospective and current clients and users. Where required by law, we will only send you marketing communications to the extent you have given us your consent to do so.
To communicate with you in accordance with your preferences.Contact Information, including your preferencesThe processing is necessary to comply with legal obligations to which we are subject, namely privacy and electronic communications legislation. In relation to non-promotional messaging, the processing is necessary for our legitimate interests, namely ensuring we communicate with individuals in accordance with their preferences.
To receive payment for our services.Account Information; Payment InformationThe processing is necessary for our legitimate interests, namely to receive payment for our services.
To identify ways in which we can improve our services.Feedback and Support InformationThe processing is necessary for our legitimate interests, namely to understand how our services are used and grow our platform.
To conduct marketing research and inform our marketing and advertising strategy.Contact Information; Account Information; Feedback and Support InformationThe processing is necessary for our legitimate interests, namely to understand how our services are used and grow our platform.

Personal data we collect automatically from visitors to https://www.reactor.inc (the "Site")

How we use Personal DataCategories of Personal Data UsedLegal Basis for Processing
To operate the Site and present it to you in the correct format for your device.Information About Your Device and Network; Information About the Way Individuals Use Our Services and Interact With UsThe processing is necessary for our legitimate interests, namely presenting the Site to you so you can access and use the Site.
To detect suspicious activity on the Site and fraudulent use of the Site.Information About Your Device and Network; Information About the Way Individuals Use Our Services and Interact With Us; Information About Your LocationThe processing is necessary for our legitimate interests, namely ensuring the security and integrity of the Site.
To analyze the performance of the Site and to identify errors and ways in which we can improve the Site.Information About Your Device and Network; Information About the Way Individuals Use Our Services and Interact With Us; Information About Your LocationWhere required by applicable law, we will conduct the processing to the extent you have given us consent to do so. Where applicable law permits, the processing is necessary for our legitimate interests, namely to analyse the performance of the services and service improvement.
To tailor the Site to you and ensure that it is personalized to your needs and preferences.Information About Your Device and Network; Information About the Way Individuals Use Our Services and Interact With Us; Information About Your LocationWhere required by applicable law, we will conduct the processing to the extent you have given us consent to do so. Where applicable law permits, the processing is necessary for our legitimate interests, namely to analyse the performance of the services and service improvement.
To allow us, and our partners, to present advertising that is tailored to you.Information About Your Device and Network; Information About the Way Individuals Use Our Services and Interact With Us; Information About Your LocationWe will only use your personal data in this way to the extent you have given us your consent to do so.

Cookies and Other Tracking Technologies

We will use automatic data collection technologies (including cookies) in connection with our Services. For all but essential automatic data collection technologies, we only process your Personal Data in this way to the extent that you have given us your consent to do so. To withdraw your consent to our use of non-essential automatic data collection technologies please click the "Cookie Settings" link in the footer of the website and adjust your preferences accordingly. Please note this preferences tool is website, device, and browser specific, so you will need to change your preferences on each device and browser you use to interact with the Services.

Automated Decision-Making and Profiling

We do not conduct automated processing of personal data, including profiling, for the purposes of making decisions about you.

Marketing and Communications

From time to time we may contact you with information about our services, including sending you marketing messages and asking for your feedback.

For some marketing messages, we may use personal data we collect about you to help us determine the most relevant marketing information to share with you.

You can opt out of marketing messages at any time by clicking on the "unsubscribe" link in the footer of our marketing emails or by amending your account settings. We make every effort to promptly process all unsubscribe requests. You may not opt out of service-related communications (e.g., account verification, transactional communications, changes/updates to the features of the services, technical and security notices).

Retention of Personal Data

We will usually retain the personal data we collect about you for no longer than reasonably necessary to fulfil the purposes for which it was collected, and in accordance with our legitimate business interests and applicable law. However, if necessary, we may retain personal data for longer periods of time as required under applicable law or as needed to resolve disputes or protect our legal rights.

To determine the appropriate duration of the retention of personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of personal data and if we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.

The criteria used to determine the period of time for which personal data about you will be retained varies depending on the legal basis under which we process your personal data:

Legitimate Interest: Where we are processing personal data based on legitimate interests, we generally will retain the information for a reasonable period of time based on the particular interest, taking into account the fundamental interests and the rights and freedoms of data subjects.

Legal Obligation: Where we are processing personal data based on a legal obligation, we generally will retain the information for the period of time necessary to fulfill the legal obligation plus some additional limited period of time that represents the statute of limitations for legal claims that could arise from the legal obligation.

Consent: Where we are processing personal data based on your consent, we generally will retain the information for the period of time necessary to fulfill the purposes for which you have provided your consent.

In certain circumstances, we may need to apply a "legal hold" that retains information beyond our typical retention period where we face threat of legal claim. In that case, we will retain the information until the hold is removed, which typically means the claim or threat of claim has been resolved. In all cases, in addition to the purposes and legal bases identified above, we consider the amount, nature and sensitivity of personal data, as well as the potential risk of harm from unauthorized use or disclosure of personal data, in determining the relevant retention period.

Once retention of the personal data is no longer reasonably necessary for the purposes outlined above, we will either delete or anonymize the personal data or, if that is not possible (for example, because personal data has been stored in backup archives), we will securely store the personal data and isolate it from further active processing until deletion or anonymization is possible.

International Transfers of Personal Data

The personal data we collect may be transferred to and stored in countries outside of the jurisdiction you are in where we and our third-party service providers and partners have operations. Your personal data may be processed outside of the UK, Switzerland or EEA, including in the United States. We will ensure that these international transfers of your personal data are made pursuant to appropriate safeguards, such as:

  • transfer to countries recognized by the UK Secretary of State, Swiss Council or the European Commission (as applicable) as offering an equivalent level of protection as compared to the level of protection in the country you are located; or
  • transfer to organizations holding a certification to the EU-U.S. and Swiss-U.S. Data Privacy Framework and UK Extension ("Data Privacy Framework") (a framework designed by the U.S. Department of Commerce and the European Commission (and Swiss Council and UK Secretary of State) to ensure adequate protection for personal information transferred to a company participating in the Data Privacy Framework); or
  • transfer to a third party with whom we have entered into UK or EU "standard contractual clauses", which are recognized as offering adequate protection for the rights and freedoms of data subjects, as adopted by the UK Secretary of State, Swiss data protection regulator (FDPIC) or the European Commission (as applicable).

We may transfer your personal data to, or store your personal data in, the following countries:

CountryAppropriate safeguard
United StatesWe either: (i) enter into agreements with recipients that incorporate standard contractual clauses; or (ii) ensure that recipients are certified to the Data Privacy Framework.

We will take appropriate steps to ensure that your personal data is treated securely and in accordance with applicable law and this Privacy Notice regardless of where it is processed. If you wish to enquire further about the safeguards we use, please contact us using the details set out at the beginning of this section.

Your EEA, UK, and Swiss Privacy Rights

Subject to certain limitations at law, you may be able to exercise the following rights:

Right to Access: The right to obtain confirmation of whether we are processing personal data about you, access to and a copy of the personal data we are processing about you, and information relating to its processing, including:

  • The categories of personal data being processed;
  • The purposes of the processing;
  • The categories of the sources of the personal data;
  • The categories of recipients to whom the personal data have been or will be disclosed;
  • The envisaged period for which the personal data will be stored, or the criteria used to determine that period;
  • Any automated decision-making or profiling performed in connection with your personal data; and
  • The safeguards relied upon for the transfer of personal data to any third country.

Right of Portability: The right to obtain a copy of the personal data we have collected about you in a structured, commonly used, and machine-readable format, and the right to transmit that personal data to another controller without hindrance.

Right to Rectification: The right to correct or update any personal data about you that is inaccurate or incomplete.

Right to Restriction of Processing: The right to require us to limit the purposes for which we process your personal data if the continued processing of the personal data in this way is not justified, such as where the accuracy of the personal data is contested by you.

Right to Object to Processing: The right to object to any processing based on our legitimate interests where there are grounds relating to your particular situation. There may be compelling reasons for continuing to process your personal data, and we will assess and inform you if that is the case. You can object to marketing activities for any reason.

Right to Withdraw Consent: The right to withdraw your previously provided consent to our processing of your personal data. Please note withdrawing your consent will not affect the lawfulness of our use of your personal data before your consent was withdrawn, nor our processing of personal data pursuant to a different lawful basis for processing.

Right to Erasure: The right to have us erase your personal data if the continued processing of that personal data is not otherwise justified.

Please note that if the exercise of these rights limits our ability to process personal data, we may not be able to provide our services to you, or otherwise engage with you in the same manner.

You also have the right to lodge a complaint to your national data protection authority.

If you are in the UK, the relevant authority is the Information Commissioner's Office – please visit here for more information. In the UK, you also have the right to lodge a complaint with us directly. Please contact us using the details set out above should you wish to make a complaint.

If you are in the EEA, further information about how to contact your local data protection authority is available here.

If you are in Switzerland, the relevant authority is the FDPIC – please visit here for more information.

Submitting Privacy Rights Requests

Please submit a request specifying the right you wish to exercise by emailing us at [email protected].

Before processing your request to exercise certain rights (taking into account the confidential nature of any personal data we maintain), we will need to verify your identity and confirm you are accessing our services or otherwise interacting with us from the EEA, UK, or Switzerland. In order to verify your identity, we will generally either require the successful authentication of your account, or the matching of sufficient information you provide us to the information we maintain about you in our systems.

In certain circumstances, we may decline or limit your request, particularly where we are unable to verify your identity as needed to protect your personal data or locate your information in our systems, or where you are not accessing our services or otherwise interacting with us from the EEA, UK, or Switzerland.

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© 2026 REACTOR TECHNOLOGIES, INC.
© 2026 REACTOR TECHNOLOGIES, INC.
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