Log inSign up free
  • Home
  • Profile
  • Jobs
    • Applications
    • Career
    • Resume
    • Cover letters
  • Content
    • Posts
    • Media
  • Messages
  • Analytics
    • Overview
    • Pages
  • Portfolio
  • More tools
    • Hiring
  • Settings
All jobs
MAMars logo

Mars

RCA-Royal Canin Aimargues, France

Regulatory and Customer Care Officer H/F/X.

FULL TIMEREMOTE
Job Description: Segment : Royal Canin Contract : Permanent/CDI Location : Aimargues, near to Montpellier The INDI Regulatory Specialist is responsible for supporting product registrations, import licensing activities, and regulatory compliance across International Division markets. The role coordinates regulatory dossiers and export documentation, provides guidance on regulatory requirements, supports route openings and portfolio expansion projects, and ensures compliance of products, ingredients, packaging, and processes. Acting as a key interface between importers, authorities, and internal functions such as R&D, Quality, Packaging, Supply, and Marketing, the specialist helps facilitate market access while safeguarding regulatory compliance and business continuity. What are we looking for ? Min. BSc in Food technology / Agriculture / Food Law Good knowledge on pack office (excel, word, adobe pro) Experience in Export Excellent communication (both written and oral) in English, additional languages an asset (Spanish, French) Experience in export customer service, International environment, undefined Strong customer focus Able to manage complexity, ambiguity & drive results Excellent time management, ability to plan, organize & align What will be your key responsibilities? Active participation In market S&OP+ meetings (e.g. L-PMR & others as required) to ensure registration portfolio alignment alongside Demand & VCO teams Maintenance of Country library / License tracker / License collector / Country regulatory specification Coordinate with RC departments to obtain and relay the necessary information (Packaging, R&D, Laboratory, Factories and other services) Prepare documents / dossiers required for product / factory registration In Importing markets Update the document Database (PID, Packaging, claim substantiation, transfer sheet) according to the Marketing Plan / Portfolio Strategy Sample & Certificate of Analysis research & expedition Liaise with veterinary authorities to obtain certificates of free sales, certificates of control and all other requested documents Prepare/print export documentation related to registration for the concerned orders (certificates of analyses/ PID,..) Coordinate the Legalization / Apostille of documents with the appropriate external stakeholders (Chamber of commerce, Lyon Visa,..) Prepare regulatory pre-assessment for new route openings (Import requirements questionnaire with Importers, documents needed and timeline definition) Provide technical expertise and support to resolve RA, Quality and related incidents, providing regulatory risk assessment related to PRIMPs Conduct the “Raw materials regulatory assessment” for new raw materials & suppliers & origin for compliance Represents RC Interests In Trade Association working groups or meetings with local authorities as required What can you expect from Mars ? You will work in a multicultural environment (more than 40 nationalities) and where your dog will be welcomed by more than 100 other Associates’ dogs at the office! You will work in a unique campus, which gathers more than 800 Associates working for: the international HQ, the French subsidiary, two laboratories, a kennel and a cattery with more than 200 cats & dogs, and finally the most important factory of the Royal Canin group A unique and ideal work environment to become the leader in health through nutrition for cats and dogs! You will evolve in the heart of an innovative production plant that will challenge you, on a daily basis Royal Canin's CSR commitments, to build a better world for tomorrow: Since 2015, no waste to landfill is made by the 16 Royal Canin factories in the world All Royal Canin products manufactured in Europe are ISO 14001 certified from design to factory gate Since 2017, Royal Canin has supported the K-DOG program of the Curie Institute, which trains dogs to detect breast cancer via olfaction. Mars is a family-owned business with more than $35 billion in global sales. We produce some of the world’s best-loved brands: M&M’s®, SNICKERS®, TWIX®, MILKY WAY®, DOVE®, PEDIGREE®, ROYAL CANIN®, WHISKAS®, EXTRA®, ORBIT®, 5™, SKITTLES®, BEN’S ORIGINAL®, and COCOAVIA®. Alongside our consumer brands, we proudly take care of half of the world’s pets through our nutrition, health and services businesses such as Banfield Pet Hospitals™, BluePearl®, Linnaeus, AniCura, VCA™ and Pet Partners™. Headquartered in McLean, VA, Mars operates in more than 80 countries. The Mars Five Principles – Quality, Responsibility, Mutuality, Efficiency and Freedom – inspire our 140,000 Associates into taking action every day towards creating the world we want tomorrow.
Pay
Not stated
Where
RCA-Royal Canin Aimargues, France
Work
Remote
Type
Full time
Posted
23 Oct, 2026
Apply on the original postingSign in to apply

Unverified board

more at Mars.

22 Oct, 2026

Mars

Analista Sr SAP Basis

MAMars logo
  • Senior level
  • Remote

GUA-Mars Brasil, Brazil

Remote

Details
22 Oct, 2026

Mars

Retail Representative (Part-Time) Regina, Saskatchewan

MAMars logo
  • Part time
  • Remote

BOL-Mars Canada Inc., Canada

Remote

Details
22 Oct, 2026

Mars

Omni and Execution Excellence Manager

MAMars logo
  • Remote
  • Sales & Marketing

BOL-Mars Canada Inc., Canada

Remote

Details

similar roles.

26 Oct, 2026

Theapexgroup

Senior Associate level 1

THTheapexgroup logo
  • Senior level

Hyderabad, Sy. No. 53

Salary not listed

Details
26 Oct, 2026

Theapexgroup

Deputy MLRO

THTheapexgroup logo

    Manama

    Salary not listed

    Details
    26 Oct, 2026

    Prim

    Lucy- Civil Laborer Renewables (Non driver)

    PRPrim logo

      Texas

      Salary not listed

      Details
      26 Oct, 2026

      Prim

      Civil/Mechanical Equipment Operator (Eligible to Drive) Desert Pine

      PRPrim logo

        Location not stated

        Salary not listed

        Details