About the role
You’ll help us build the next generation of systems that help us run multi region, scalable processes to identify customers who they say they are and ensure any processes minimise the chance of financial crime manifesting throughout a customers lifecycle. You’ll be embedded in one of our product teams, partner with Product, Engineering, Ops and Compliance to improve control effectiveness, customer experience, and operational efficiency.
What you’ll do
Work on the KYC analytics ‘3 body problems’ of risk, friction and cost
Nearly every risk based decision needs to balance the inherent risks of onboarding criminals against user friction and operational costs
Size opportunities, model impact on volume/cost/risk, and evaluate control changes and operational experiments.Quantify why documents are rejected and the effectiveness of recovery prompts
Help design scalable platforms
This is a team about building sustainable, long term foundations
This isn’t about short term growth hacking - you’ll help build a long lasting platform
Embody a data-as-a-product mentality
Work with engineers to build well instrumented systems that allow us to understand end to end performance
Define and maintain source‑of‑truth datasets and dashboards for onboarding funnels, manual reviews, document processing and operational performance.
Build self‑serve data assets and documentation so stakeholders can answer common questions independently
Stakeholder partnership
Translate questions from CDD Ops, Product and Engineering into clear analytical plans; communicate insights, trade‑offs and recommendations.
Shape the ‘what next’ for product outcomes
This is a Senior Analyst role. For more information on our Analytics Career Map and levelling structure, click here
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
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