Job Description: HR Business Partner Location: Zambia Brand: dentsu Zambia Reporting Line: Managing Director Job Purpose The HR Business Partner supports the delivery of people strategies and initiatives across dentsu Zambia. Working closely with business leaders and regional HR teams, the role provides day-to-day HR partnership, supports employee engagement, talent management, performance development, workforce planning, and employee relations activities, while ensuring HR practices are aligned with business objectives. The role requires a proactive, data-driven, and solutions-oriented HR professional who can build strong stakeholder relationships and contribute to creating an exceptional employee experience. Key Responsibilities HR Strategy & Business Partnership Support the implementation of HR strategies and people initiatives aligned to business objectives. Provide managers with HR insights and recommendations to support decision-making. Monitor key people metrics and prepare reports to identify trends and improvement opportunities. HR Processes & Governance Execute HR policies, processes, and standards in line with company requirements. Ensure compliance with employment legislation and company procedures. Support annual HR cycles including performance management, talent reviews, compensation reviews, and employee engagement activities. Talent Acquisition & Workforce Planning Coordinate recruitment activities from requisition through onboarding. Partner with hiring managers to support workforce planning and talent acquisition needs. Ensure a positive candidate and onboarding experience. Employee Relations Provide first-line support on employee relations matters. Assist managers in addressing performance, conduct, attendance, and workplace concerns. Support investigations and documentation as required. Learning & Development Identify development needs through engagement with managers and employees. Coordinate learning initiatives and support career development plans. Track and report on learning participation and effectiveness. Performance & Talent Management Support managers in driving effective performance conversations and development planning. Monitor performance management processes and ensure timely completion. Assist in succession planning and talent development activities. Employee Engagement & Wellbeing Support the implementation of engagement initiatives and employee experience programs. Analyze engagement feedback and assist in developing action plans. Promote a positive, inclusive, and high-performing culture. Change Management Support organizational change initiatives through communication, stakeholder engagement, and data analysis. Assist in implementing change management plans and monitoring outcomes. HR Administration & Reporting Maintain accurate employee records and HR documentation. Prepare HR reports, dashboards, and presentations as required. Support HR projects and administrative activities not covered by shared services or HR operations. Qualifications & Experience Bachelor's Degree in Human Resource Management, Business Administration, Psychology, or a related field. Professional HR qualification (ZIHRM, CIPD, SHRM, HRCI or equivalent) is an advantage. 3-5 years' experience in a Human Resources Generalist or HR Business Partner role. Experience supporting employee relations, recruitment, performance management, and employee engagement initiatives. Strong knowledge of Zambian labour legislation and HR best practices. Key Competencies Strong stakeholder management and relationship-building skills. Excellent communication and interpersonal skills. Analytical and data-driven decision-making capability. Problem-solving and conflict resolution skills. High level of confidentiality and professionalism. Strong planning, organization, and attention to detail. Ability to work independently and manage multiple priorities. What Success Looks Like Effective delivery of HR initiatives and annual people processes. Improved employee experience and engagement. Timely resolution of employee relations issues. Quality hiring and onboarding outcomes. Accurate HR reporting and workforce insights. Strong partnership with managers and business leaders. Location: Lusaka Brand: Dentsu Time Type: Full time Contract Type: Consultant Can’t find a suitable job? Sign up for job alerts tailored to your interests and be first in line for new opportunities. About dentsu For over 120 years, innovation has been a core tenet of our offering – exploring new ways to reach, engage and nurture relationships with audiences. Together we drive a multiplier effect for clients at a global scale, through the development of Integrated Growth Solutions that are underpinned by our promise to clients: innovating to impact. Be a force for good. Sustainability is a vital part of our business and an important area of focus for our clients. We’re leading the way – helping to build a more sustainable planet. Dream loud. In this moment of transformation, we need our people to be fearless, embracing change and ambiguity, driven by the love for their work and excitement for the future. Team without limits. We create opportunities for connection and collaboration between our colleagues and clients, building a sense of belonging and having some fun along the way. Find out more about us Who we are Our Social Impact Our work

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