SUMMARY: This position is in the Rhode Island Hospital Pharmacy Retail location. Under supervision of Pharmacy Supervisor or Pharmacist-in-charge, coordinates activities and functions of pharmacy technicians, students and support personnel in assigned areas of the department. Orients, trains, assigns work, maintains work schedules and evaluates performance of subordinate staff in keeping with established policies, procedures, standards of practice and scope of pharmacy services of the respective affiliate. All essential functions performed in this position are in consideration of the aging processes and human developmental stages (neonate, child, adolescent, adult, geriatric). Regularly performs duties of other pharmacy technician job categories and other duties as assigned. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another. In addition to our values, all employees are expected to demonstrate the core Success Factors which tell us how we work together and how we get things done. The core Success Factors include: Instill Trust and Value Differences Patient and Community Focus and Collaborate RESPONSIBILITIES: Orients, trains, schedules, provides functional guidance to, and evaluates performance of subordinate pharmacy technicians, students and support staff in assigned areas of responsibility. Continually reviews and analyzes operations recommending and implementing operational changes, new technologies, etc. that will increase the efficiency and level of service of the pharmacy in collaboration with Pharmacy Supervisor or Manager Participates in the recruitment, retention, performance enhancement and competency assessment of subordinate staff in collaboration with Pharmacy Supervisor and Pharmacy management team members. Ensures compliance to established policies, procedures and relevant labor contracts. Provides actionable feedback to employees to promote effective teamwork and satisfaction in the workplace in consultation with Pharmacy Supervisor or Manager. Participates in the development of tools and standards to establish and improve competency levels of the pharmacy technician, student and support staff including orientation of new employees, in-service training and competency assessments. Effectively and continually communicates with subordinate staff, management, and customers to facilitate the flow of operations. Provides timely and accurate communication, both written and verbal as appropriate, regarding operational changes and continuous quality improvement activities, including goals and objectives of the Pharmacy as they relate to assigned areas. Participates in continuous quality assessment and improvement activities and medication safety initiatives. Participates in or leads various committees, task forces, and performance improvement teams as assigned. Maintains pharmacy information systems, electronic drug dispensing system (EDDS; i.e. Omnicell, Pyxis) technology and other computerized or automated hardware and software used in the procurement, preparation or distribution of pharmaceuticals and related supplies. Performs routine preventive maintenance to all equipment according to standards for it. Oversees medication and pharmaceutical supply purchasing processes including procurement of medications and other pharmaceutical supplies, working with hospital wholesaler, vendors, freight companies, managing medication recalls and conducting annual medication inventory. Oversees mandatory safety, environmental and infection control education and training programs in accordance with established hospital and departmental policies and procedures as well as State and Federal standards. Coordinates, as requested, the collection of data for quality assessment and improvement activities of the Pharmacy. Ensures monthly quality assurance inspections are completed. Assists in workflow direction of Pharmacy Technicians, Pharmacy Technician Specialists and support staff. Performs personnel evaluations, participates in recruitment activities, scheduling, corrective action, etc. Regularly performs all duties of other pharmacy technician job categories. MINIMUM QUALIFICATIONS: BASIC KNOWLEDGE: High school graduate or equivalence degree with completion of one to two years of college. Successful completion (minimum grade = B) of a high school or college level course in algebra. Successful completion of the Rhode Island Hospital or The Miriam Hospital Pharmacy Technician Training Program Successful completion of national pharmacy technician certification (CPhT). Maintains current national pharmacy technician certification. Maintains current unrestricted licensure as a pharmacy technician in the State of Rhode Island. EXPERIENCE: Two to three years progressively more responsible work experience as a pharmacy technician or technician specialist preferably at the Rhode Island Hospital or The Miriam Hospital Pharmacy Consideration may be given to candidates lacking experience as a pharmacy technician where applicant possesses sufficient educational or experiential background in business, financial management, information systems or related field. Effective interpersonal and communication skills. Possesses knowledge of pharmacy information systems, electronic drug dispensing technology. Possesses basic computer skills including Microsoft Office Suite. WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS: Extended periods of time spent standing and walking. Requires the visual and manual dexterity to operate a computer. SUPERVISORY RESPONSIBILITY: None. Pay Range: $22.04-$36.37 EEO Statement: Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment. Location: Rhode Island Hospital - 593 Eddy Street Providence, Rhode Island 02903 Work Type: M-F 7am-330 pm and rotating weekend Work Shift: Day Daily Hours: 8 hours Driving Required: No As Rhode Island's largest health system and private employer, Brown University Health is the state's premier provider of health services and includes the only Level I Trauma Center for southeastern New England. Today, more than 20,000 people work at Brown University Health and bring their unique skills, experiences, and compassion to their jobs every day. Formed in 1994, Brown University Health is a not-for-profit health system based in Providence, RI comprising three teaching hospitals of The Warren Alpert Medical School of Brown University: Rhode Island Hospital and its Hasbro Children's; The Miriam Hospital; and Bradley Hospital, the nation’s first psychiatric hospital for children; Newport Hospital, Saint Anne's Hospital and Morton Hospital, community hospitals offering a broad range of health services; Gateway Healthcare, the state’s largest provider of community behavioral health care; and Brown Health Medical Group, the largest multi-specialty practice in Rhode Island. Brown University Health is an equal opportunity employer that values diversity of cultural background, race, gender, age, religion, identity, ability, and perspectives - we are actively committed to a diverse workforce that represents the patients and community that we serve. We are invested in creating a respectful, inclusive, and equitable environment that supports the holistic well-being of our employees and their families. Join us and help build a healthier future for our patients - and for yourself. Company Location Belonging and Engagement Nursing Our Mission

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