Assistant Property Manager
Job Description
We are looking for a motivated and detail-oriented Assistant Property Manager with experience in affordable housing to support the Property Manager in the day-to-day operations of a residential property. The ideal candidate will have knowledge of affordable housing programs (such as HUD, LIHTC, Section 8) and assist with tenant management, compliance, leasing, and maintenance coordination. This role requires strong communication, organizational, and customer service skills to ensure that residents and the property are well-supported.
Key Responsibilities:
Resident Management:
- Assist in addressing tenant concerns, complaints, and requests, ensuring a high level of customer service.
- Process lease renewals, move-ins, and move-outs in a timely manner.
- Support tenant engagement efforts, fostering a positive community atmosphere.
Affordable Housing Compliance:
- Assist with maintaining compliance with affordable housing regulations, including HUD, LIHTC, Section 8, and other programs.
- Help process income certifications and recertifications to ensure ongoing eligibility for tenants.
- Maintain and update tenant files, ensuring all documentation is accurate and compliant with housing guidelines.
Leasing & Marketing:
- Support the leasing process by conducting property tours, preparing lease agreements, and responding to prospective tenant inquiries.
- Help manage occupancy levels by participating in marketing efforts to attract qualified tenants.
- Track and maintain vacancy listings, ensuring accurate reporting of available units.
Maintenance Coordination:
- Assist with coordinating maintenance requests and repairs, working with vendors and on-site staff to ensure timely completion.
- Conduct routine inspections of units and common areas to ensure the property meets safety and cleanliness standards.
Financial & Administrative Support:
- Assist with rent collection, including following up on late payments and enforcing lease terms.
- Help the Property Manager with budget management, expense tracking, and financial reporting.
- Prepare monthly reports on occupancy, income, and expenses as required.
Team Collaboration:
- Work closely with the Property Manager and other team members to ensure smooth daily operations.
- Provide administrative support, including scheduling meetings, preparing reports, and handling correspondence with tenants and vendors.
Qualifications:
Experience:
- 1-3 years of experience in property management, preferably in affordable housing (HUD, LIHTC, Section 8).
- Knowledge of fair housing laws and affordable housing compliance.
Education:
- High school diploma or equivalent required; Associate’s or Bachelor’s degree in a related field preferred.
- Property management certifications (e.g., NALP, CAM) are a plus.
Skills:
- Proficiency with property management software.
- Knowledge of affordable housing regulations and compliance.
ABOUT THE ORGANIZATION
Rainey Property Management (Rainey) offers best-in-class management services and operation of apartment communities. Rainey provides owners of multi-family communities with a full suite of property management solutions tailored to the unique needs of each community. Our team prides itself on consistently providing a high level of service to the owners and residents of the communities we manage.
Our team possesses 150+ years combined experience leading nationally recognized multifamily property management organizations. Our team members leverage in-depth market research, proven business practices, and local knowledge to create value and maximize returns for our investors, partners, and clients.
At Rainey we believe that all people deserve access to safe, decent, sanitary and affordable housing regardless of income or background. By employing a hands-on approach to property management, we create healthy and happy communities for our residents while delivering efficient operating results. We firmly believe that it is possible to create value and community at the same time, and we aim to do so with the highest level of customer service.
Benefits and Pay:
Pay Range: $25-$27
Depending on the position offered, regular full-time and part-time team members may be eligible to participate in a bonus program in addition to their base salary.
- Medical, Dental, Vision, short/long term disability
- 4 weeks PTO
- 401K match up to 5% after 90 days with immediate vesting
- Up to 10 paid holidays