Oversees a dedicated program of inter-related projects, ensuring strategic alignment with client and
organizational goals.
ROLE AND RESPONSIBILITIES
• Coordinate PMO activities as directed
• Manage project scope, schedule, and costs
• Maintain good client relations
• Oversee task delivery and interim milestones.
• Ensure assigned project tasks are delivered within budget and on time
• Act as a secondary point of contact for clients.
• Track risks/issues to closure
• Status reporting to customer
• Manage changes to project scope
• Perform advanced financial analysis
• Oversee Quality Management System activities for the client.
• Coordinate inter-project dependencies
• Consolidate reporting across multiple project streams
• Manage project escalations.
• Accountable for program-level revenue and profitability
• Standardize delivery metrics across the program
• Build long-term client relationships.
SPECIFIED ADDITIONAL RESPONSIBILITIES
• Identify new service offering options
• Support quality and efficiency strategies.
Other Areas and Responsibilities:
• Practice Development (PD)
o Leads development of internal process docs (eg. SOPs) and training materials
o Leads development of articles, brochures, whitepapers, POVs
o Identifies required PD activities
o Estimates budget for PD activities
o Prioritizes PD activities
o Assign PD activities
• Additional Service offerings (SO)
o Leads SO project
o Identifies new SOs
o QCs active SO projects
• Recruiting
o Identify need for additional staff
o Provide guidance on job description
o Conduct interviews
• Sales
o Draft SOW
o Review MSA, NDA, License
o Lead proposal development
o Speaker at conferences
o Identify new opportunities @ existing clients
• Admin
o Completes all admin tasks (e.g. time reporting, training records) timely with high quality
o Conduct appraisals for team members
o Review team T&E
o Setup project in Harvest
o Provide guidance for invoice generation
o Track invoice submission & payment
Bachelor's degree in pharmaceutical sciences, healthcare management, information technology, or a related field; PMP or PgMP certification preferred.
12+ years of experience, requiring minimal oversight.
• Proactive approach to work
• High level of commitment
• Able to work well in a team environment
• Good attention to detail
• Good communication skills
• Good time management and organisational skills
• Structured/ methodical approach to work
• High Level of quality consciousness
• Good interpersonal skills
• Able to take ownership of assigned processes
• Ability to work under pressure
• Good analytical and problem-solving skills
• Able to provide training to new hires, colleagues
• Able to work independently and to act with a minimum of supervision
• Ability to evaluate data and draw conclusions independently
• Able to design innovative solutions
• Good presentation skills
• Good note taking ability
• Able to lead team
• Able to generate enthusiasm and drive for commitment to excellence
• Ability to deliver informative, well-organized presentations to team and management
• Confident decision maker
• Good mentoring and coaching skills
• Advanced conflict resolution
• Independent decision making
• Ability to motivate teams.
• Strategic thinking
• Advanced resource allocation skills
• Cross-functional collaboration.
• Program-level financial acumen
• Advanced leadership
• Networking across organizations.
When you join Ergomed Group, you make a difference by helping to bring safe and effective pharmaceutical treatment to patients around the world. You’ll join a passionate and collaborative team of experts in clinical research, pharmacovigilance, and quality consulting.
We are diverse in many ways, yet our values unite us. Our values are how we work, not words on a wall. If they sound like you, you will feel at home here.
Quality: we hold ourselves to the standard patients deserve.
Integrity and trust: we do the right thing, especially when it is hard.
Drive and passion: we care about the outcome, because someone is waiting on it.
Agility and responsiveness: we move quickly, because patients cannot wait.
Belonging: everyone is welcome, and every voice counts.
Collaborative partnerships: we go further by going together.
We look forward to welcoming your application.