As a Demand Management Lead at Inetum, you will oversee the end-to-end Demand Management process within a Workplace Product environment.
You will act as a key interface between business stakeholders, Product teams and delivery organizations, ensuring non-standard business requests are appropriately assessed, scoped, prioritized, planned and monitored through delivery.
Main responsibilities
- Manage demand intake, qualification and coordination across relevant teams.
- Understand business needs and priorities and align demands with strategic objectives.
- Work with stakeholders and Product teams to assess requirements and identify appropriate solutions.
- Coordinate the scope and delivery of non-standard, cross-functional requests.
- Manage the Product Project Portfolio and support prioritization and resource allocation.
- Resolve competing demands and coordinate project planning.
- Govern the Demand Management process and ensure its defined steps are consistently followed.
- Monitor delivery progress, portfolio performance and demand closure.
- Provide regular stakeholder reporting and communicate delivery or roadmap decisions.
- Proven experience in Demand Management and Portfolio Management.
- Knowledge of ITIL practices.
- Experience in IT project/program delivery and complex program interdependencies.
- Experience working in large-scale international environments.
- Strong stakeholder management, communication and cross-team coordination skills.
- Strong analytical, planning and prioritization capabilities.
- Client-focused and service-oriented approach.
- Fluent English.
Additional Valued Experience
- Experience in the insurance sector.
- Knowledge of the project's technology ecosystem and product catalogue.
- Exposure to Workplace or Product Management environments.
- Hybrid work, with 2 days of work in the office in LISBON per week.