Duties and responsibilities
- Assist the team’s primary contact to client on daily operational, issue discussion and any other requests.
- Preparation of Net Asset Value calculations as per service level agreement, including but not limited to fee amortization and accruals, financing accruals, management and performance fees computation
- Preparation of wire payments
- Ensure consistent deliverables to ensure high SLA compliance within set accuracy standards
- Assisting your manager and/or seniors on new client onboarding
- Prepare investor capital activities, annual financial audits and other statutory reporting
- Address and/or escalate all material issues affecting the NAV production process or client relationship to your manager in a detailed and timely manner
- Resolve issues/queries raised by clients in a timely manner and maintain a high level of client satisfaction
- Building and maintaining relationships and working closely with Krypton internal functions, clients and other professional parties.
- Ensure adherence to applicable best practices policies and client specific agreements
- Address and/or escalate all material issues affecting the NAV production process or client relationship to your manager in a detailed and timely manner
- Resolve issues/queries raised by clients in a timely manner and maintain a high level of client satisfaction
Qualifications Required:
- A bachelor’s degree in Account or Finance or equivalent professional qualification.
- At least 1 years of experience in Financial Services, particularly fund accounting experience in the fund administration industry. Fresh graduates are also highly encouraged to apply.
- Proficient in the use of Microsoft Office (Excel, Word, Outlook).
- Proactive, detail oriented, and able to identify and resolve issues independently.
- Able to communicate professionally both written and verbally.
- Organized, able to multi-task, and work under pressure to meet deadlines in a team environment.
- Experience in PFS-Paxus will be an advantage.