Mario's Towing is growing and we are looking to add to our towing family in Kelowna!
We're currently looking for a Fulltime Central Dispatcher to join our team.
Responsibilities:
- Answering phones, emails
- Working directly with customers to book tows
- Working directly with drivers in all locations, giving call information and clearing
- Maintaining Customer Service with Team Members and Customer's
Requirements:
- Vehicle knowledge an asset.
- Must have computer skills
- Able to work under busy conditions
- Have excellent communication skills dealing with customers, drivers, co-workers, team members and management.
- Able to work without supervision.
- Able to work within a team environment
- Strong Multitasker and Positive Attitude
- Strong Organizing Skill
Job Duties:
- Answer incoming customer inquiries
- Offer support and solutions to customers in accordance with the company's customer service policies
Wage: $21-$23.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Extended Health Benefits after 3 months.
Schedule:
- 8 hour shift
- Day shift
- Afternoon shift
- Holidays
- Weekend availability
Language:
- English