Do you thrive on technology, customer service, and helping people? Are you fluent in Norwegian and want to work with solutions that make a real difference in people's everyday lives?
At Sensio, we develop and deliver welfare technology that helps older adults, care recipients, and healthcare professionals across the Nordic region. Our solutions are used every day to create safer living environments and more sustainable care services.
We are now looking for a Norwegian-speaking Support Specialist to join our Nordic Technology & Support Team in Malmö.
As a Support Specialist, you will become an important part of our Nordic support team, with a primary focus on supporting our Norwegian customers. You will help users get the most value from our products and solutions while collaborating closely with colleagues across support, technology, implementation, and product development.
No two days are the same.
A typical day may include:
Helping a municipality troubleshoot a technical issue
Responding to inquiries through our support portal, phone, and email
Collaborating with developers on bug reports and improvement suggestions
Configuring and testing equipment before customer delivery
Contributing to improvements in processes, documentation, and ways of working
Working closely with colleagues and customers in Sweden, Norway, and Denmark
You will work with modern welfare technology, IoT devices, mobile applications, cloud services, and digital solutions that are used by thousands of people every day.