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Chandler, United States of America

Business Support Lead I.

SENIOR LEVELSALES & MARKETING
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: Performs diverse, advanced and confidential administrative support functions including composing, signing and releasing routine but somewhat complex correspondence. Usually relieves management of administrative details; gathers, compiles and reports information relevant to/for department; may manage a number of different and often conflicting objectives, projects or activities at one time. Communicates with executives and line management to gather or convey relevant information. May be involved in high-level client contact and exposure to sensitive information, and must use considerable tact, diplomacy and judgment. Advanced administrative and analytical skills. Thorough knowledge of a variety of software programs. Responsibilities: Scheduling of meetings and calendar management Must be resourceful and able to work autonomously across a complex organization structureAssist in coordinating and managing of team routines, events, and activities Must be able to be adaptable and work with well with people with different interpersonal styles. May assist other Sr. members of the leadership team when needed. Expense processing Responsible for meeting/event management and facilitation, communications planning and execution for executive team and all employees, management reporting for various routines, executive presentations. Supports the administrative functions for Division Manager and management team. Responsibilities may include operations analysis, identification and resolution of workflow issues, associate training, service quality, process improvement, business continuity, communication, and personnel processes. Manages personnel, recruiting support, and coordination of certain projects Assists with the successful execution of team events and routines, including logistics, communications and gathering feedback Relieves management of administrative details - gathers, compiles and reports information relevant to/for the executive Supports communication, coordination and connectivity across the team Partners with leadership team on a full range of engagements, including process improvement and project initiatives, management reporting and executive presentations Assists with ad-hoc request such as data analysis, business continuity, communication and personnel processes Supports in office operational efficiency, which may include assisting with workspace operations, including office scheduling, technology tickets, supply management, and floor access Required Skills: 2+ years of experience in a support role Demonstrated ability in either current or prior positions to interact with senior level leaders Experience in Financial Services is preferred Accuracy/quality control – must demonstrate accuracy & thoroughness and monitor own work to ensure quality Ability to work independently, multi–task, manage time wisely; handle confidential and sensitive material with highest degree of integrity. Excellent attention to detail and organizational skills Pro-active with ability to stay focused and maximize time efficiently Strong executive presence; superior interpersonal communications skills MS Office Products (Outlook, Word, Excel, PowerPoint). Must be proficient with these programs. Desired Skills: Typically manages different and conflicting objectives, projects or activities at once. Performs diverse, advanced and confidential administrative support including composing, signing and releasing routine but somewhat complex correspondence Knowledge of Bank of America systems including Concur, GEP Smart, Corporate travel services, myfacilities, visitor access system, etc Relieves management of administrative details; gathers, compiles and reports information relevant to/for the executive Skills: Active Listening Adaptability Administrative Services Written Communications Collaboration Oral Communications Problem Solving Process Simplification Relationship Building Data Collection and Entry Data and Trend Analysis Planning Policies, Procedures, and Guidelines Management Prioritization Shift: 1st shift (United States of America) Hours Per Week: 40 Bank of America is committed to help employees through the transition period when they’re displaced as a result of a workforce reduction, realignment or similar measure. Please review the resume writing and interviewing tips provided below to help prepare you for your next career opportunity. Getting started Regardless of the position you are interested in, the starting points to building your resume are the same: 1. Determine the job or types of jobs you want to do and research their responsibilities and qualifications. 2. Think about why you can do the job and make a list of your skills that are relative to the job. 3. Identify experiences or accomplishments that show your proficiency in the skills required for the job. 4. Summarize your abilities, accomplishments and skills into a brief, concise document. Considerations when writing a resume • Do be brief. Resumes should be 1-2 pages in length. • Do be upbeat and active in your wording. • Do emphasize what you have done clearly and concretely. • Do be neat and well organized. • Do have others proofread and critique your resume. Spell check. Make it error free. • Do use high quality, white or light colored 8½ x 11 paper. Use a laser printer if possible. • Don't be dishonest, always tell the truth about yourself in the most flattering light. • Don't include salary history or requirements. • Don't include references. • Don't include accomplishments that do not support your professional goals. • Don't include anything that isn't relevant. (For example, don't mention your fondness for swimming unless you want to work on the water.) • Don't use italics, underlining, shadows or other fancy treatments. Seven steps to a successful interview 1. Anticipate –Put yourself in the interviewer's position. What do you believe the interviewer is most interested in? Why do you think you have been invited to interview? 2. Research –What are the primary functions of the line of business? What are the success factors for the job? Is there a job description available? 3. Assess –Think about your skills, abilities, knowledge, interests, traits, values and accomplishments. Match them to what you know about the job. Consider which ones you should highlight. 4. Prepare Answers –Think about what the interviewer may ask, determine what the best answer is and write it down. 5. Prepare Questions – Interviewing is a two-way street. By asking thoughtful questions, you communicate your interest and learn a lot about the job. Choose two or three questions to ask your interviewer. Avoid asking a lot of questions about vacation time or breaks. 6. Practice – It may seem awkward, but it is the best way to come across well in an interview. Practice your own "great responses" with others or in front of a mirror until you appear relaxed and at ease. 7. Follow-up – Send a brief follow-up letter to the interviewer. Keep in mind that the many job searchers will not send a follow-up letter. Sending one can become a competitive advantage. Pay Transparency - https://careers.bankofamerica.com/en-us/pay-transparency Privacy Statement - https://careers.bankofamerica.com/en-us/privacy-notice
Pay
Not stated
Where
Chandler, United States of America
Work
Not stated
Type
Not stated
Posted
23 Oct, 2026
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