Senior Product Manager (m/f/d).

Why Nesto - why now?

Nesto buildsworkforce-management software for restaurants, where shift-basedworkdemandsmorethanoffice software adapted for frontline teams. Today, wehelp plan work for morethan 100,000 employeesacrossthousands of restaurants, including McDonald’s, L’Osteria and Lagardère. Wearegrowingbeyondscheduling and building an agenticsystem of actionthatcanhelp restaurant groups plan shifts, flagrisks and closegaps. 

As Senior Product Manager for the HR Core System, you will shape the people, administration and payrollfoundationsbehindthisambition. You will havedirectownership in a product area withmuch still to build, workingcloselywith Engineering, Product Design, Customer Success and Support. Weworkhonestly and takeresponsibility for mistakes. Ifyouwant to learnfrom real customerworkflows and makeevidence-basedproductdecisions, you will find meaningfulscopehere. 

Your responsibilities at Nesto

• You own the HR and administration product area and help to shape its strategy as a core part of Nesto’s overall product strategy.
• Yourun on-site discoverywith HR teams, managers and employeesincludingvisits to customerrestaurants, and distinguishone-off requestsfromcoreproblemsthataffectmanycustomers.
• You own the problem-roadmap for the HR Core System and make trade-offs between customer needs, legal and collective-agreement requirements, technical complexity and commercial value explicit.
• Youworkwith Engineering and Product Design on data models, permissions, integrations and payrollinterfaces and surfacedependenciesearly, includingwhere time data flowsfromworkforcemanagementinto HR and payroll.
• Youdefinemeasurableoutcomesbeforemajorinvestmentsincluding the telemetryneeded to track progress and evaluatewhether a solutiondelivers the intendedvalue.
• Youanalyseadoption and drop-offs after launch and decidewhether an initiative shouldbescaled, adaptedorstopped.

Your background that sets you apart

You combine productownershipwith the curiosity and technicaljudgementneeded to makecomplex administrative workflowsclear and valuable.

• You bring 3 to 5 years of productmanagementexperiencewithclearownership of a defined area in a B2B SaaS environment.
• Youhaveexperiencewith HR, payrollorcomparableregulated administrative processesthroughyourworkor a substantial project.
• Youunderstand end usersthroughdirectexposure to theirwork and canexplaintheirday-to-dayworkflows, constraints and priorities.
• Youlearnnewdomains quicklyaskprecisequestions and break unclearproblemsintosmaller, solvable parts.
• You canreadlaws and collectiveagreementswellenough to informproductdecisions and knowwhen to involve legal orpayrollexperts. You do not need to be a lawyer.
• You bring practicaltechnicalunderstanding and candiscuss data models, APIs and integrationswithengineers. Youworkeffectivelywith AI-assisteddevelopmentworkflowswithoutneeding to write code.
• Youhavedefinedproductoutcomes and evaluatedthemwithusage data such as funnels, adoptionpatterns and workflowcompletion.
• Youcommunicatefluently in German and Englishwithcustomers and cross-functionalcolleagues in writing and conversation.
• Youmakeprogresswithincompleteorcontradictoryinformation and stateclearlywhatyouknow, whatyou do not know and whatneeds to bevalidated.

Optional advantages:

• Youhavepracticalexperiencewithagenticor AI-assisted software developmentespecially in discovery and refinement.
• Youhaveworkedwith HR coresystems, payroll interfaces orrecruitingtools.
• You bring experiencefromhospitality, restaurantsoranother shift-based, desklessworkforceenvironment.

We are successful in the first year if we have…

• You established a clear strategy and problem.roadmap for the HR and administration area that makes priorities and critical trade-offs transparent.
• Youbuilt a regular on-site discoverypracticewith HR teams, managers and employees, and used the evidence to distinguishbroadcustomerproblemsfrom individual requests.
• Youdelivered and iterated HR Core System improvementsthataddressvalidatedworkflowsacross HR, payroll and restaurant operations.
• Yousurfaced and manageddependenciesearlyacross data models, permissions, integrations, payrollinterfaces and workforce-management time data.
• Youputmeaningfuloutcomemeasures and telemetry in place for major initiatives and used the evidence to scale, adaptor stop work after launch.

What this role is NOT

• You are not a backlog administrator who only turns requests into tickets without owning the underlying problem and outcome.
• You are not expected to be a lawyer or payroll specialist but you must recognise when expert input is needed for a product decision.
• You do not own every Nesto product area because your focus is the HR and administration product area within the HR Core System.
• You do not hand finished specifications to Engineering and Product Design because the role requires shared decisions throughout discovery and delivery.

You’re in the right place if...

• You ask what changed for the customer because we built this as often as you ask what should be built next.
• You find HR and payroll problems interesting and want to understand them in depth.
• You explain your priorities and decisions clearly to Engineering, Product Design and other stakeholders.
• You decide together with engineers and designers rather than handing over finished specifications.
• You work transparently and responsibly by making assumptions, risks and trade-offs visible early and using feedback to improve your decisions.

Do you have any questions about the job posting? Feel free to contact us

Please apply with examples of a B2B SaaS product area you have owned, the customer problem you addressed, how you used discovery and data to make decisions, and the outcome you achieved. For questions, contact Bianca at [email protected].

We look forward to hearing from you!