Your mission
As our AI-Driven Digital Systems & Integration Manager, you are the strategic mind and driving force behind the intelligent networking of our digital system landscape. You are not only an expert in e-commerce, ERP, and CRM systems, but also a pioneer in the automation and optimization of business processes. Your mission is to take our operational excellence to a new level and set the course for data-driven growth.- Strategic system integration and optimization:
- You will develop and be responsible for the holistic integration strategy for our core systems Shopify, Business Central, and Hubspot.
- You will identify and implement innovative solutions for the seamless linking of data and processes across all platforms.
- You will continuously evaluate and integrate new tools and technologies to further develop our system landscape.
- Process automation & efficiency improvement:
- You will analyze existing business processes in the areas of e-commerce, marketing, sales, purchasing, and logistics and identify potential for automation.
- You will design and implement intelligent workflows to increase efficiency, reduce errors, and scale our operational processes, ideally using AI-supported solutions.
- Data analysis and business intelligence:
- You will establish a central data platform for consolidating and analyzing business data from all systems.
- You will develop meaningful dashboards and reports to monitor KPIs and support data-driven decisions.
- You will use modern analysis methods, including AI where appropriate, to identify trends, patterns, and recommendations for action to increase business success.
- Project and change management:
- You will manage complex integration and automation projects from conception to successful implementation.
- You act as the central point of contact for all stakeholders and ensure smooth communication and collaboration.
- You promote the acceptance and use of new technologies within the company.
Your profile
- Experience and knowledge:
- System expertise:
- Extensive experience in the administration and integration of e-commerce platforms (ideally Shopify), ERP systems (ideally Microsoft Dynamics 365 Business Central), and CRM systems (ideally Hubspot).
- Deep understanding of the respective system architectures and APIs.
- Automation & integration know-how:
- Proven track record in designing and implementing challenging automation and integration projects.
- Experience with low-code/no-code automation platforms (e.g., n8n, Zapier, Make) is a big plus.
- Data competence:
- Experience in data modeling, analysis, and visualization.
- Confident use of databases (SQL) and business intelligence tools (e.g., Power BI, Tableau) desirable
- System expertise:
- Desirable skills:
- Experience in managing agile projects (e.g., Scrum, Kanban).
- Basic understanding of the possibilities of artificial intelligence in a business environment.
- Experience in the e-commerce industry, ideally in the sporting goods sector.