The L&D Administrator is responsible for providing administrative and project support services, managing LMS data administration, coordinating training logistics, and ensuring an efficient and high-quality service for learners, dealerships, and stakeholders. The role supports the end-to-end administration of training programs, including course scheduling, communications, reporting, customer support, and record management.
Responsibilities:
- Course Management: Schedule training sessions and events, send invitations to participants, and confirm attendance.
- Logistics and Bookings: Arrange training venues, hotels, and flights, as well as handle office supply orders.
- Customer Support: Handle dealership network inquiries and contact participants and training coordinators prior to course attendance (via email and phone).
- Data Administration: Input data into the LMS and keep training records up to date.
- Reporting and Follow-up: Generate reports in the LMS and ensure that all training resources and materials are properly prepared.
What we're looking for
- Strong communication, organization, and problem-solving skills.
- Detail-oriented, customer-focused, and process-driven mindset.
- Ability to work both independently and as part of a team.
- Advanced Excel skills and good knowledge of Microsoft Office.
- Experience working with Learning Management Systems (LMS).
- Previous experience in training administration (1+ year preferred).
- Fluent English and German (mandatory requirement).
- Knowledge of any of the following languages will be considered a plus: Spanish, Dutch, Hungarian, Swedish or Polish.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.