Job Title: Live Medical Scribe
Position type: Full-Time
Working Hours: 8:00 AM – 5:00 PM Mountain Daylight Time Monday - Friday
Salary rate: $7
Key Responsibilities:
- Support healthcare providers during live patient consultations by accurately documenting clinical encounters in real time.
- Utilize Nudge AI to capture, review, edit, and organize clinical notes, ensuring accuracy, completeness, and clarity.
- Communicate directly with patients, including through video consultations when needed, to collect medical histories, review medications, and assist with pre-consultation questionnaires.
- Update, organize, and maintain accurate patient records and clinical documentation in eClinicalWorks (eCW).
- Document and coordinate provider-directed medical orders, including laboratory tests, X-rays, diagnostic imaging requests, and specialist referrals.
- Review AI-generated clinical notes to identify missing information, correct documentation errors, and ensure all relevant patient details are accurately recorded.
- Follow up on incomplete clinical notes, outstanding documentation, and pending referrals between patient encounters.
- Provide administrative and documentation support to healthcare providers to ensure efficient clinical workflows and seamless patient consultations.
- Prepare and organize clinical notes, medical orders, referrals, and related documentation at the end of each day for the provider's final review and sign-off.
Requirements
- At least 1 year of experience as a medical scribe or in a similar role involving real-time clinical documentation and direct support to healthcare providers is required.
- Clinical or administrative experience in orthopedic or family medicine settings highly preferred.
- Experience using eClinicalWorks (eCW) or other EMR/EHR systems is preferred but not required.
- Strong knowledge of medical terminology and clinical documentation standards.
- Ability to collect patient medical histories, review medications, and assist with medical questionnaires.
- Familiarity with Nudge AI or other AI-powered medical scribing and documentation tools.
- Excellent written and verbal communication skills, organizational abilities, and attention to detail.
- Ability to work efficiently during live consultations while maintaining patient confidentiality.
Basic Requirements
- Must speak and write English clearly and professionally.
- Must have relevant work experience.
- Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory).
- Must be available to attend video meetings with camera on when required.
Technical Requirements
- Computer: Reliable laptop or desktop computer.
- Internet: Stable high-speed internet connection (minimum 25 Mbps).
- Audio: Noise-canceling headset.
- Video: Working webcam for virtual meetings.
- Workspace: Quiet and professional work environment.
Benefits
- Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication.
- Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks.
- HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients.
- Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention.
- Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule.
- Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client.
- Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best.
- Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.
These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.