About the role
As a Hotel Groom, you will play an essential role in shaping our guests’ first impressions and daily experience. From maintaining spotless public areas to assisting with luggage and guest requests, you will ensure that every corner of the hotel reflects our commitment to excellence.
This role is ideal for individuals who take pride in their work, enjoy supporting others, and understand that true luxury lies in the details.
Life Inside ZEUS Hotels & Resorts
Every day is a new opportunity to make someone feel welcome.
Some moments are fast-paced — arrivals, departures, special requests. Others are quieter, focused on maintaining order, cleanliness, and comfort. In both, your presence makes a difference.
You will be part of a team that works behind the scenes to ensure everything runs smoothly — so guests experience only ease, elegance, and care.
What you’ll do
- Maintain cleanliness and order in guest corridors, hallways, and public areas
- Vacuum carpets, dust furniture, and polish surfaces
- Collect and remove trash and debris, following recycling and disposal procedures
- Assist with luggage handling and guest arrivals/departures
- Support room setup, turndown service, and delivery of requested items
- Respond to guest inquiries with professionalism and courtesy
- Collaborate with Housekeeping and Front Office teams
- Follow all health, safety, and sanitation guidelines
- Ensure proper use and storage of cleaning equipment and materials
Requirements
Your uniqueness is welcome
Great Hotel Grooms are more than support staff — they are ambassadors of comfort, care, and attention. If you enjoy helping others, working with consistency, and contributing to a beautiful environment, you will thrive in this role.
What we’re looking for
- Previous experience in a similar role is preferred
- Strong attention to detail and high standards of presentation
- Excellent communication and interpersonal skills
- Physical stamina for active, hands-on work
- Flexibility to work different shifts, weekends, and holidays
- Knowledge of safety and sanitation procedures is an advantage
Benefits
What we offer
- Competitive salary based on experience
- Professional growth opportunities within the Group
- A supportive and collaborative team environment
- Meals provided during shifts
- Employee discounts on hotel accommodation and services
Ready to join our Community?