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MGMgmresorts logo

Mgmresorts

Office - US

Employee Relations Ops Partner - Corporate.

Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As an Employee Relations Ops Partner, you will work closely with managers, employees, and Human Resources to address and resolve workplace concerns, ensuring fair practices and promoting a culture of trust and respect. You’ll handle full-cycle investigations, provide expert guidance, and collaborate with key stakeholders to enhance policies and practices that drive a positive employment climate. THE DAY-TO-DAY: Manage effective case management of people related issues such as: complex ER issues, disciplinary actions, legal issues (harassment, discrimination, accommodations, etc), policy interpretation/application and investigations Ensures action is being taken to address these issues and provides insight and feedback to managers and other stakeholders as appropriate Investigate and evaluate cases of employee dissatisfaction or misconduct Interview employees and other relevant stakeholders in order to effectively and impartially assess the situation or perceived problem Visit affected departments, contacts supervisors, reviews relevant policies and objectively documents all facts and opinions relevant to the case Report findings and consults with COE and business unit leadership on appropriate responses and solutions Collaborate and consult with various individuals and departments, establish and maintain effective working relationships with all levels of management, employees and Subject Matter Experts such as Legal, Internal Audit and Compliance and HR Business Partners as needed to coordinate investigation‐related activities and determine outcome recommendations Work closely with property or corporate HR Business partners to ensure constant collaboration and communication to provide counsel and facilitate prompt and effective resolution of workplace conflict which addresses issues for employees, managers, and leaders in a manner consistent with MGM Resorts policies, practices and legal considerations Identify opportunities for improving ER policies and procedures based on COE analytics and trends Collaborate with ER Partners on formulating and implementing solutions Maintain strict confidentiality of information to include, but not limited to, conversations, documents, hotline complaints and investigations. Exercise sound judgment in handling or working with confidential data and situations Collect sensitive and confidential information and documentation from appropriate sources, including through claimant, witness and targeted employee interviews; prepare and submit reports related to investigations; and propose remedial action based on investigation findings Work closely with both corporate and property surveillance and security personnel to obtain investigation information if applicable Promote direct communication, proactive problem resolution and positive rapport amongst employees and managers Complete and maintain appropriate case file documentation in Ethicspoint, to ensure a full picture of employee relations activity, informal and formal processes, advice given, outcomes issued, inquiries, etc THE IDEAL CANDIDATE: Bachelor’s degree in Human Resources, Business Management, Hotel/Hospitality Administration, Communications, Marketing or a related field; or equivalent experience preferred 2+ years of experience in employee relations, HR, or a similar role required Professional-level experience managing complex investigations is a plus. Strong consultative and critical thinking skills. Exceptional written and verbal communication abilities. Proven ability to build positive relationships and maintain confidentiality. Familiarity with employment law and workplace policies. THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Health & Income Protection benefits (for eligible employees) Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11530 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at [email protected] We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.
Pay
Not stated
Where
Office - US · Las Vegas · NV 980 Kelly Johnson Dr
Work
Not stated
Type
Not stated
Posted
20 Oct, 2026
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