Pay Range: New York, NY: $117,000 – $123,000 This position is also eligible for an annual performance-based incentive. The American Arbitration Association (AAA) seeks a strategic and experienced Director of Elections to oversee all regional operations related to election administration. Reporting to the Assistant Vice President, Elections, this role is accountable for achieving key business goals while ensuring that all election-related activities adhere to AAA policy, the U.S. Department of Labor regulations, and industry standards. Key responsibilities include supervising elections, managing staff and temporary workers, developing and negotiating contracts, and analyzing performance data. The Director will also be responsible for quality assurance, vendor coordination, fiscal oversight, and growing AAA's election services portfolio through strategic outreach and business development. Work Environment This position offers a hybrid work arrangement (50% on-site); candidates must reside at a U.S. location within 125 miles of their assigned office location. This role is based out of the AAA's headquarters located in Downtown Manhattan. Our competitive compensation package includes medical, dental, orthodontia, and vision coverage, a student loan repayment program, a 403(b) retirement plan with substantial company match, discounted pet insurance, and generous paid time off. Qualifications Education & Experience Bachelor’s degree in business, public administration, political science, or a related field 4–6 years of experience in a client-centric legal or corporate environment, election administration, or an equivalent combination of education and experience Demonstrated experience managing multiple, detail-intensive projects or cases simultaneously is strongly preferred. Knowledge, Skills & Abilities Demonstrated leadership and team management skills Deep understanding of election operations and U.S. Department of Labor regulations Strong multitasking and prioritization skills, with the ability to shift efficiently among competing tasks, deadlines, and stakeholder needs while maintaining accuracy and quality. Proficient in Microsoft Office and case management systems Excellent written and verbal communication Strong data analysis and problem-solving skills Ability to travel regionally and domestically 15%–25% About Us The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity. Our organization leads arbitration and mediation across diverse industries, providing professionals with unique exposure to multiple business sectors and conflict resolution practices. We foster growth through collaboration with experienced legal professionals and invest in our team through comprehensive professional development programs. At the AAA, we combine challenging work with meaningful recognition in an environment where merit drives success and learning never stops. The American Arbitration Association is an equal opportunity employer (EEO) and we value diversity in our workplace. We consider all employees and applicants for positions without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, or status as a covered veteran in accordance with applicable federal, state, and local laws. Thank you for your interest in a career with the American Arbitration Association. You can track your application status and complete any required tasks below. The American Arbitration Association (AAA) and its global division, the International Centre for Dispute Resolution (ICDR), are global leaders in arbitration, mediation, and online dispute resolution. For over a century, we have helped resolve complex disputes with fairness, efficiency, and integrity — earning the trust of businesses, organizations, and individuals worldwide. Today, we are transforming how disputes are resolved. As a digital-first, solutions-driven organization, we are integrating advanced technology, data, and AI-enabled tools to improve speed, accessibility, and the overall user experience. Our culture is grounded in purpose, innovation, and continuous improvement. We are proud to be recognized as a best-in-class employer, offering meaningful careers where employees can grow, collaborate, and make a measurable impact. Our comprehensive benefits include health coverage, a 403(b) with strong employer contributions, student loan assistance, and generous paid time off — supporting both professional success and personal well-being.

Director of Elections.

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Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

Case Administrator (Legal Services/Administrative Support)

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