C.H. Robinson is seeking a Senior Commercial Invoicing Representative to join our team. In this role, you will be responsible for managing shipment operations and supporting invoicing activities for assigned shipments while ensuring compliance with customer SOPs and operational requirements. You will coordinate shipment activities, resolve issues proactively, and ensure operational and billing requirements are completed accurately and on time. Additionally, you will support the timely and accurate creation of customer invoices while meeting service and operational KPIs. Strong global forwarding knowledge, operational focus, and ownership of assigned shipments are critical to success in this role. Knowledge of invoicing processes and INCOTERMS is an added advantage. Responsibilities: The duties and responsibilities of this position consists of, but are not limited to, the following: Monitor SharePoint/Common mailbox for the task Follow process procedures and practices as outlined in SOP Follow defined escalation procedures and training Evaluate exceptions and provide timely solutions Communicate clearly, timely and effectively with CHR offices Build good relationship with CHR offices by responding timely and following up on issue resolution. Work effectively in a team environment and collaborate cross-functionally, building relationships with account management Create and propose new ideas to improve process efficiencies Understand and adhere to process manuals related with specific tasks Work on assignments of limited scope and complexity exercises independent judgement within defined boundaries and guidelines typically under supervision" Other duties or responsibilities as assigned according to the team and/or country specific requirements Required Qualifications: Bachelor’s degree from an accredited college or university Minimum 2 years relevant trade experience Ability to work a flexible schedule, some evening and/or weekend work may be required for select roles Effective written and verbal communication skills Preferred Qualifications: Basic proficiency in Microsoft Office Suite of programs Effective and flexible communication skills and time management skills Values a diverse and inclusive work environment Your Health, Wealth, and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Group Mediclaim Policy (GMC) Group Personal Accident (GPA) policy Covid-19 related coverage and reimbursement Employee State Insurance Corporation (ESIC) Group Term Life (GTL) Insurance Plan for employees Employee Stock Purchase Plan (ESPP) Investment Declaration & Flexi Benefit Plan Variable Pay based on position Flexible work arrangements Paid Privilege, Casual and Sick Leaves Paid Maternity & Paternity Leaves Paid Compassionate Leaves Paid Public Holidays Paid time off to vote Reward & Recognition Program Wedding Allowance Special Mobility Assistance Employee Wellness Initiatives Plus a broad range of career development, networking, and team-building opportunities Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

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