We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so. The Floor/Maintenance Technician is responsible for assisting with the operation, maintenance, service, and repair of equipment as assigned. This person is also responsible for handling guest requests and other work orders as assigned. They are responsible for performing the job in a safe and efficient manner. What you have · Knowledge and skills in the use of power equipment, conventional and high-speed floor machines, carpet cleaning equipment, wet, dry and power vacuum equipment and push sweeper. · Experience in hotel building systems, or hospitality related maintenance field · Excellent communication skills, in written and verbal formats · Strong customer service skills · Technology skills. The ability to use tablets, iPads, and computers · Eagerness to work on a team and achieve goals and complete projects together · Basic knowledge in plumbing, and fire alarm systems · Ability to work long hours if needed · A strong sense of ownership in everything that you do · High school diploma, equivalent, or higher What you’ll do · Performs all types of floor care and maintenance throughout the hotel, include hard surfaces and carpeting. · Cleans and performs routine maintenance on floor equipment. · Handle and complete guest maintenance requests in a timely fashion · Do periodic property tours and exterior perimeter for debris and trash removal and lighting examination · Perform repair and preventative maintenance on plumbing, vacuum, and other equipment throughout the hotel · Report emergencies and safety hazard immediately and assist with safety concerns · Maintain the maintenance area or department in a clean and orderly state, to include cleaning, inspection, and inventory of tools, parts, and supplies · Actively engage and promote safety and safe work practices, interdepartmentally and hotel wide · Communicate daily activities and work orders to other shifts using approved communication methods and standards · Interact with hotel guests to resolve maintenance issues in a professional and courteous matter that is align with Mainsail standards · Comply with Mainsail Lodging and Development’s standards and regulations to encourage safe and efficient hotel operations · Other necessary duties as assigned by reasonably assigned Physical Demand · Ability to sit or stand for extended periods of time · Ability to bend · Ability to lift, pull 50 lbs · Ability to communicate clearly · Ability to work long hours as needed Mental Demands · Make sound judgments quickly · Work on multiple tasks, making appropriate progress towards deadlines · Able to work independently, take direction, and provide direction to others · Manage differing personalities within the property, the resort, and the community · Maintain the highest degree of confidentiality · Ability to work effectively in stressful, high pressure situations · Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances. Mainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits! We have a comprehensive and competitive benefits program: Medical, Dental & Vision HSA & Flexible Spending Account Basic Life & Disability Plan 401(k) Retirement Plan Paid Time Off & Volunteer Time Off Holiday Pay & Bereavement Leave Growth & Development Opportunities Tuition Reimbursement Employee Assistance Program Travel Discounts for hotel team members through Marriott Explore Program FREE meal (full-service hotel team members only)