We are a global technology company developing innovative solutions for mining, tunnelling, and construction, improving project safety, environmental impact, and productivity. We offer premium equipment, all-round aftermarket services and high-quality chemicals and rock support as our core products to our customers. We operate globally in over 30 countries with more than 1,800 experts. At Normet, we commit to a culture founded in our Values - Caring, Committed & Courageous. We foster your talent, with us you shine. Develop a market area business plan and sales strategy, in conjunction with the Sales Director, North America which complies with Normet’s long term strategic objectives and goals. • Conduct analyses of the market, customers, competition, latest trends, challenges, and product developments to identify sales and new product opportunities. • Thorough understanding of solutions approach and value-added selling practices; account management. • Develop and initiate plans for penetrating new markets. • Build and maintain quality relations with existing assigned accounts. • Develop new customer accounts, building relationships with staff at all levels, including upper management, technical staff, purchasing and account payable personnel. • Cultivate effective business relationships with executive decision makers in key accounts. • Utilize company generated leads to expand current customer base and penetrate new market areas. • Develop maximum sales potential within assigned territory through competitive sales techniques and knowledge of Normet’s products and services. • Have a thorough understanding of the competition's strengths and weaknesses. • Coordinate with Sales Director on price levels and discounting offered to individual customers. • Actively maintain a customer database to include key contact personnel, mine and project managers, maintenance supervisors and engineering. • Promotion and sale of training opportunities. • Develop Account Plans to determine which Normet products are a fit for specific customer and project applications, define the account management process and track performance. • Periodically visit all assigned key customers to observe operation, and obtain feedback on Normet EQ, GCCT, X-Rock and Service performance, needs and issues. • Provide customer feedback, needs, suggestions and complaints on EQ, GCCT, X-Rock and Service to appropriate manager and Sales or Service Coordinator. • Create customized proposals to meet specific customer requirements in an efficient manner. • Maintain accurate, updated records of all quotations, sales, and activity reports for all accounts. • Stays updated on all market conditions pertaining to products, product updates, service offerings and innovative technologies through available resources. • Professionally represent Normet at trade association meetings to promote our products and services. • Adhere to all company policies, procedures, and business ethic codes of Normet. • Perform other related duties as assigned by managers. Come and share your courage to shine with us! Visit our career website for more information. EVERYONE HAS COURAGE TO SHINE in a courageous, committed and caring company. We are NORMET, a passionate team of over 1,800 professionals with a global reach and a Nordic heart – on a mission to be Defining The Future Underground. Together with our customers, we have courage to lead the way in sustainable underground mining and tunnelling by building the safest places underground. We explore and deliver continuous improvement to underground construction and mining processes for increased safety, productivity and profitability. We are committed to solving the toughest challenges and to create lifetime value, while first and foremost caring for the welfare of people and the environment. Through our innovation, our own technologies and complete solutions, we are shining a light to the future of our industry. This is why we are trusted by our customers and growing fast: as the daring company who cares for every individual in our winning team, on our one and only planet. Click here to get to know us better.