What You Can Expect: Account Management: Manage and oversee regional portfolio of key customer accounts, ensuring their needs are met and expectations exceeded. Relationship Building: Establish and maintain consultative relationships with business and executive levels of leadership, becoming trusted advisors and strategic partners. Strategic Planning: Develop and execute strategic plans tailored to each account, identifying opportunities for growth and expansion. New Program Development: Drive the development and implementation of new strategic programs aimed at increasing growth and enhancing the overall relationship with key selected accounts. Cross-Functional Collaboration: Collaborate with internal teams such as sales, marketing, and product development to align strategies and ensure seamless execution of initiatives and serve as a point of escalation for other members of the Account Management team. Revenue Growth: Achieve organic growth targets for own accounts through collaboration and support of re-attestation, confirmation, and additional lines of business growth programs. New Business: Support new business targets through identification of upsell opportunities within assigned accounts. Customer Advocacy: Serve as the primary advocate for assigned accounts within the organization, ensuring their voice is heard and their needs are addressed. Performance Tracking: Monitor and analyze solution key performance metrics to evaluate success and make data-driven decisions to optimize strategies. Market Insights: Stay abreast of industry trends, market dynamics, and competitor activities to identify opportunities and mitigate risks. Customer Satisfaction: Ensure a high level of customer satisfaction by proactively addressing issues, resolving conflicts, and delivering exceptional service. What You Bring: - Please follow this format and only use bullet points for the additional job description - Job requirement 1 - Job requirement 2 - Job requirement 3 Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow. If you have technical problems with your applicant account or if you do wish to withdraw your data, please do not hesitate to contact us via [email protected]