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What You Can Expect: - Client Relationship Management: Act as the dedicated point of contact for clients, providing regular shipping updates and resolving concerns proactively. - Onboarding & Retention: Guide new clients smoothly through onboarding processes and maintain high service standards to drive account retention - Tracking and Support: Monitor shipments in transit and update clients on delivery progress. - Risk Management: Arrange cargo insurance and handle claims for lost or damaged goods - Documentation Management: Verify the commercial invoices and request for all import/export paperwork to be raised - Rate Negotiation: Negotiate prices and book cargo space with transport carriers and in our internal systems - Proof of Delivery (POD) Management: Collect, verify, and log Proof of Delivery (POD) documents promptly to trigger client billing and close out files. What You Bring: - Organization: Ability to track multiple shipments and schedules at the same time. - Communication: Clear contact with clients, overseas partners, and carriers. - Solving: Quick fixes for delayed cargo, route changes, or customs holds. - Computer Literacy: Skill in using modern logistics and tracking software - Minimum 1 year’s experience in European Road Freight - Customer service skills - Proficient in Math and English - Other languages beneficial - Proficient in Microsoft office (Word / Excel / Teams) Welcome to Rhenus, where our journey of growth connects with yours. We are a global powerhouse on a mission to be pioneers in everything we do. United, we make an impact and dare to redefine what's possible. We are on the fast track, ready to unlock untapped potential. At Rhenus, we stand as one global team that thrives on collaboration. Because everyone contributes to our success, we value every voice and embrace every idea. Together, we shape the future of logistics and beyond. Empowered by you. As a logistics service provider, we are the value-added partner for customers all over the world. We analyse highly complex processes along the supply chain and optimise them through individual solutions for procurement, production and distribution. Whatever our customers want to achieve – we stand by their side and pave the way. In our decentrally organised business units, we provide future-orientated services for the logistics of tomorrow. If you have technical problems with your applicant account or if you do wish to withdraw your data, please do not hesitate to contact us via [email protected] 
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Rhe
GBBRS02 - Bristol (Rhenus Logistics Limited), United Kingdom
Road Freight Co-ordinator.
FULL TIMEREMOTE
more at Rhe.
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