Mane is a fast growing haircare brand sold at Sephora US and Canada, Kohl's, Amazon and DTC. This role owns the monthly planning cycle end to end and is the day to day link between Mane, its contract manufacturers and its 3PL. You'll report to the VP of Operations and work closely with Sales, Digital, Finance and Product Development.
What you'll own
Demand and supply planning
- Run the monthly planning cycle: consolidate the Sephora, DTC, Amazon and Kohl's forecasts, build the supply plan with safety stock by SKU, and issue the open to buy for approval
- Analyze sales history, trends and promotional plans with Sales and Digital to improve forecast accuracy
- Maintain the buy plan, open order report and inventory snapshot as one set of numbers on one cost basis
- Monitor inventory across channels and flag stockout and excess risk by SKU ahead of the PO window
- Plan launches, transitions and discontinuations, including old to new code changes
Vendor and supplier coordination
- Place and track POs with contract manufacturers and packaging suppliers; maintain lead times, MOQs and price tiers in master data
- Manage reorder production schedules, track vendor performance and flag delays or quality issues early
Customer order management
- Track customer orders across wholesale for accuracy and on time delivery
- Manage retail POs through EDI, routing guides and TMS windows; request extensions before they lapse.
- Resolve order discrepancies and keep internal teams and retail partners updated on status
3PL and fulfillment
- Daily partner to the 3PL: PO entry and closeout, receiving, inventory discrepancies, cycle counts, RTVs and damages, kitting and reserves
- Monitor fulfillment against SLAs and surface bottlenecks and fixes
Freight and logistics
- Book and manage inbound freight from contract manufacturers and overseas suppliers with the freight forwarder; track shipments to delivery
- Coordinate outbound retail shipments, ASNs and carrier appointments with the 3PL
- Manage customs documentation and brokers for imports and Canada exports, including overlabel runs and customs declarations
- Track freight and duty cost against plan and flag variances to Finance
Data and reporting
- Own the item master and the open order report as the sources of truth for reporting
- Build and maintain reporting on fill rate, forecast accuracy, inventory health and supply chain KPIs in Excel and BI tools
- S&OP preparation and analysis for planning reviews
Requirements
- Bachelor's degree in Supply Chain, Business, Operations or a related field
- 5 to 7 years in supply or demand planning, logistics or operations, in beauty, CPG or e commerce
- Has run a planning cycle and placed POs, not just supported one
- Advanced Excel; experience with a WMS or ERP and EDI; BI tools a plus
- Prestige retail compliance, Amazon operations or DTC logistics experience strongly preferred
- Highly organized, detail oriented, comfortable in a fast paced environment
- Strong communication and cross functional collaboration.
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development
- Work From Home
- Free Food & Snacks
- Wellness Resources