Patient Accounts Representative | H2 Health
Location: 484 Riverside Ave, Jacksonville, FL 32202
At H2 Health, we understand that patient care goes beyond the clinic floor. Behind every successful therapy session is a dedicated administrative team ensuring every financial detail is handled with care and precision. As a Patient Accounts Representative, you’ll be a key player in supporting our mission to deliver seamless, patient-centered care.
Your Role:
As a Patient Accounts Representative, you’ll manage critical billing and reimbursement functions, serving as a vital link between patients, providers, and payers.
- Review and process claims for accuracy and completeness before submission
- Making collections calls and processing payment within the EMR
- Monitor accounts receivable, follow up on unpaid claims, and resolve denials
- Communicate with patients regarding their accounts, balances, and insurance benefits
- Work closely with clinical and administrative teams to ensure accurate documentation and billing compliance
- Maintain patient account records with integrity, confidentiality, and attention to detail
Requirements
- High school diploma or equivalent; coursework in healthcare billing or finance preferred
- At least 1 year of experience in medical billing, collections, or patient accounts
- Strong understanding of insurance claims, EOBs, and reimbursement procedures
- Familiarity with EMR/EHR systems and office software
- Excellent communication, organization, and problem-solving skills
- Ability to handle sensitive financial and medical information with discretion
Join our dynamic team and make a meaningful impact in the healthcare field!
Benefits
Why H2 Health?
We’re more than a workplace, we’re a community.
- Competitive hourly pay
- Full benefits: medical, dental, vision, and 401(k) with match
- PTO, paid holidays, and company-paid life insurance
- Growth opportunities in healthcare administration and operations
- Work-life balance with flexible scheduling options
- Supportive, clinician-led team culture
- Additional perks: parental leave, employee rewards, discounts, and recognition programs
Ready to make an impact on both sides of the front desk? Apply today and become a key part of a team that values your versatility.
H2 Health is proud to be an Equal Opportunity Employer. We celebrate diversity and inclusion in all aspects of employment.