Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Senior Product Manager – Merchant Services Position Overview FNB Merchant Services is investing in growth, and this role is central to that work. The Senior Product Manager owns FNB's Merchant Services products and solutions from end to end, including strategy, pricing and packaging, partner capabilities and the client experience. The role serves clients in every segment, with a focus on small business and commercial banking. It drives product innovation, revenue growth and operational efficiency across the merchant portfolio. It also works hands-on with sales as a Client Solutions Advisor on complex payment acceptance needs. We're looking for a builder who wants to shape where the business goes next, not just maintain what we have today. Primary Responsibilities Strategy and roadmap: Lead strategy, development and lifecycle management of merchant products. Own the roadmap and business cases, using client needs, market trends and competitive insight. Be accountable for revenue, adoption and profitability. Client solutions: Join client calls with sales to solve complex payment acceptance needs, including integrated, e-commerce and omnichannel use cases. Sales enablement: Give bankers, sales officers and relationship managers the training, tools and positioning they need to win. Take part in market-facing activities. Partners and vendors: Manage processor, gateway and software partners to make sure service is excellent, expand what FNB can offer and get products to market faster. Cross-functional delivery: Work with technology, operations, sales, risk and compliance to deliver new products, enhancements and strategic initiatives. Performance and growth: Track product performance, find growth opportunities and act to increase revenue, client adoption and operational effectiveness. Subject matter expertise: Serve as the go-to expert on merchant acquiring, payment acceptance and emerging payment technologies for internal teams and clients. Compliance and governance: Make sure products meet regulatory requirements, card network rules and internal governance standards. What We're Looking For Deep experience in merchant acquiring: pricing and interchange economics, processing, gateways and card network rules Comfort in front of clients and executives, with the ability to explain technical payment flows in plain business terms A record of taking products from idea to launch in a regulated environment A background at a bank, processor, ISO or payments fintech is preferred Position Title: Senior Product Manager - CPS Business Unit: Treasury Management Reports to: Director of Treasury Management Product Position Overview: This position is primarily responsible for setting strategies and goals for assigned road map product(s) (TM, Merchant or Commercial Card) critical to revenue and customer acquisition goals. Monitors product performance and revises strategy/execution as necessary. Coordinates activities of Marketing, Info Tech, Bank Ops, vendors and Sales personnel to ensure high quality product delivery. Works with assigned Product Manager(s) to coach their activities and provide effective training opportunities. Directly supports Director of Treasury Management Product as assigned. Primary Responsibilities: Develops, implements and manages assigned product(s) to ensure profitability, marketability and highest quality. Sets strategies and goals for assigned product(s). Assists with prioritization of projects/resources. Owns the Project Approval process for any acquisition/build of new products/functionality. Coaches assigned Product Manager(s) to ensure best practices and share experience. Identifies training opportunities internal and external to support professional development. Identifies training needs for Sales officers and Relationship Managers to better qualify prospects for assigned product(s)/solutions. Evaluates existing products to ensure competitiveness, identifies new product opportunities and recommends enhancements. Monitors and evaluates product profitability and recommends actions for improvement as necessary. Supports sales staff in sale of assigned product(s). Works with Sales team on developing solutions for more complex client situations. Works with clients directly as assigned. Supports Director of Treasury Management Product as assigned. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Experience in general banking. Knowledge of commercial banking and Treasury Management, Merchant Services or Commercial Card. Experience in vendor management. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace. FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered. A culture of teamwork. A history of success. As a leading diversified financial services company, F.N.B. Corporation (FNB) offers a wide range of opportunities for individuals who want to grow their careers. The FNB team is a group of highly qualified professionals who work together to provide comprehensive financial solutions across our corporate footprint, which includes Pennsylvania, Ohio, Maryland, West Virginia, Virginia, North Carolina, and South Carolina. Our consistent recognition as a best place to work and top workplace by our own employees symbolizes the outstanding culture we represent. Sign up for Job Alerts: A simple and easy way to stay up to date on career opportunities available. Interested in a career with FNB Corporation but not finding something that currently aligns with your interests, background, or experience? You now have the ability to sign up for job alerts through your candidate profile. To enroll you will need to create or sign into your candidate profile and select "job alerts". By enrolling in job alerts, you will receive email notifications as opportunities come available that match your selected interests.

Senior Product Manager - Merchant Services.

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