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RAMC, Head of Recovery Operation.

LEADERSHIP
สมัครโปรดคลิกที่ปุ่ม "Apply" If you are an active SCB employee, please apply through Workday by searching "Find Jobs". If this is your first time applying you will need to create a candidate account when you click on apply. Job Description 1.Strategy and Policy Setting Define recovery strategies and policies for Non-Performing Loans (NPL) and Non-Performing Assets (NPA) in alignment with corporate objectives. Provide strategic direction to the Recovery function to maximize collection and recovery outcomes. 2.Recovery Operations Management Oversee end-to-end recovery operations including debt collection, restructuring, and legal recovery processes. Ensure operational efficiency, compliance with SLAs, and effectiveness of recovery strategies. 3.People and Vendor Management Manage and develop internal recovery teams as well as external partners such as collection agencies and legal firms. Establish performance standards, governance frameworks, and talent development plans. 4.Performance and Data Analytics Analyze portfolio performance, recovery rates, roll rates, and trends to improve recovery strategies. Set, monitor, and report KPIs to senior management and executive committees. 5.Compliance and Risk Governance Ensure all recovery activities comply with applicable laws, regulations, and internal policies. Coordinate with Internal Audit, Compliance, Risk, and Legal functions. 6.Stakeholder Collaboration Collaborate with Credit, Finance, Risk, Legal, and IT teams to enhance recovery processes and systems. Support development of systems, tools, and dashboards for recovery monitoring. Qualifications Bachelor’s degree or higher in Business Administration, Finance, Accounting, Law, or related fields At least 10 years of experience in Credit, Collection, Recovery, or NPL Management Minimum 5 years of managerial experience at a strategic or senior level Strong knowledge of recovery processes, financial regulations, and debt collection laws Excellent analytical, strategic thinking, and leadership skills Proficient in Thai and English communication Preferred Qualifications Experience in banking or financial institutions Proven track record in managing large NPL/NPA portfolios Experience with collection systems, workflow automation, and BI dashboards We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us. As Thailand’s first bank, Siam Commercial Bank firmly grows and want to be “The Most Admired Bank” in Thai people’s heart. Our secret that always hold customers’ heart with us as are the best service from our staff and continually product inventions to serve all type of our customers. Thanks to the talent that comes and stays with us, we continue to dominate the kingdom’s banking industry through innovative products and services. That’s why we are always on a lookout for driven, responsible and enthusiastic people to join our team. ในฐานะธนาคารแห่งแรกของประเทศไทย ธนาคารไทยพาณิชย์ภาคภูมิใจอย่างยิ่งที่เราเติบโตอย่างแข็งแกร่งผ่านกาลเวลาเพื่อเป็น “ธนาคารที่ดีที่สุด” ในหัวใจของคนไทย วันนี้หนึ่งในเคล็ดลับความสำเร็จของไทยพาณิชย์ที่ถือครองใจลูกค้าเสมอมาคือ ความสามารถในการสร้างสรรค์นวัตกรรมการเงินและการธนาคารใหม่ ๆ อย่างไม่หยุดยั้ง ซึ่งล้วนแล้วแต่เป็นผลจากการมีทีมผู้บริหารและพนักงานที่เปี่ยมศักยภาพและมุ่งมั่นในการสร้างสรรค์ “สิ่งที่ดีที่สุด” ให้กับลูกค้าเสมอ และแน่นอนว่า หนึ่งในพันธกิจของเราคือ การเฟ้นหาคนรุ่นใหม่ศักยภาพ สูงมีความรับผิดชอบ และกระตือรือร้น มาช่วยเติมเต็มเป้าหมาย และเปลี่ยน “ความฝัน” ต่างๆ ให้กลายเป็น “ความจริง” To return to the main Job Search page, click here or on the SCB logo at the top left of the screen.
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Posted
23 Apr, 2026
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