Shape the future of patient engagement globally At ForMotion, we want patients to receive the right information and support throughout their care journey. As our Global Patient Engagement Manager, you will build and lead a consistent, patient-first outreach model across regions. Building on our existing operation in the United States, your initial focus will be on strengthening and expanding patient outreach across Europe, with further global growth to follow. You will bring regional teams together, establish effective ways of working and ensure that every patient interaction is both meaningful and results-driven. What you’ll do Lead and develop patient outreach teams across regions, creating a consistent global approach while respecting local market, language and cultural differences. Build a scalable operating model, including workflows, conversation frameworks, quality standards, systems and performance measures. Use data and patient insights to improve outreach quality, appointment conversion and attendance. Partner with clinic leadership, Marketing, Sales, Digital and Clinical teams to align outreach activities with patient needs, clinic capacity and business priorities. Ensure patient contact and data-handling processes comply with relevant privacy and consent requirements. What you bring You are an experienced patient engagement, contact-center or consumer outreach leader who combines strategic thinking with a practical, hands-on approach. Experience in a clinic or healthcare environment would be a strong advantage. You understand that success is not measured by call volumes alone, but by the quality of the conversation and the outcome it creates. You bring: At least five years of relevant experience in patient engagement, contact-center operations, inside sales or consumer engagement. Proven people leadership experience, ideally across multiple countries, languages or regions. Experience building operating models, coaching teams and improving conversion or contact-to-outcome rates. Strong analytical skills and experience working with CRM, contact-center or marketing-automation platforms. Excellent English communication skills. Additional languages are an advantage. Experience in healthcare, medical devices or another regulated environment is preferred. Why join us? This is an opportunity to shape a global patient engagement function with a direct impact on patients, clinics and business performance. You will have the ownership and autonomy to build a scalable model that helps more patients take the next step towards care. Ready to help shape the future of patient engagement at ForMotion? We would be pleased to hear from you. ForMotion is a global network of Orthotic & Prosthetic patient care clinics. While each practice is unique, with clinical freedom and flexibility to make the right decisions based on the patient’s needs, we are equally aligned in our commitment to improve people’s mobility. You will be joining an organization that is directly transforming prosthetics care, through improving access to the world’s most groundbreaking prosthetic innovations, while delivering exceptional care above all other measures. ForMotion is part of the Embla Medical family, which includes Össur, who have been product innovators and industry leaders for over 50 years. CLICK HERE to view global opportunities at Embla Medical. If you experience any technical issues, please contact: [email protected] ----- ForMotion is a global network of Orthotic & Prosthetic patient care clinics providing exceptional care through award-winning mobility solutions and world-class healthcare professionals. Embla Medical is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available individual in every job. Embla Medical's equal opportunity policy prohibits all discrimination (based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical disability, mental disability, military service, pregnancy, child birth or related medical condition, actual or perceived sexual orientation, or any other consideration made unlawful by local laws around the world). Embla Medical is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all individuals involved in the operations of Embla Medical and prohibits discrimination by any employee of Embla Medical, including supervisors and co-workers. Important Warning: Beware of fraudulent recruiters impersonating our company. Please take extra caution when asked for any sensitive personal information, such as social security numbers or bank account details. We will never ask you for any form of payment during the recruitment process. Please make sure you refer to our official website.

Patient Engagement Manager.

more at Ossur.

Ortopedingenjör

CPO´s ForMotion Norway

Ortopedingenjör inriktning protes

similar roles.

Ingénieur performance CORE Network - Paris - H/F

Conseiller Free - Nice - H/F

EV Technical Trainer - Sanand

Express Service Plus Consultant

RRM - Gardener

Investigative Consultant I