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Dimensional

Santa Monica, United States of America

Senior Associate, Investment Operations.

SENIOR LEVEL$75K–100K/YR
For this position, which is subject to credentials, industry experience, education, training/certifications, and/or geographic differentials, Dimensional reasonably expects to pay a salary range of: $75,000 - $100,000 This role may also be eligible to receive a discretionary bonus. Job Description: Dimensional’s Investment Operations team coordinates and provides oversight of Dimensional’s service provider relationships, including global transfer agents, fund accounting and administrative agents, custodians, and a complex network of service groups that provide fund operations services to the firm’s primary and regional offices. The Senior Associate will assist in the daily oversight of outsourced fund operations functions with regard to Dimensional’s mutual fund and ETF business as well as other external vendors. Responsibilities: Oversee daily operations with service providers for Dimensional’s mutual fund and ETF business as well as other external vendors. Perform oversight of Fund service providers to ensure adherence to established accounting policies and procedures Responsible for NAV production oversight and reasonability review against relevant fund benchmarks. Review daily deliverables from fund service providers Evaluate exceptions in NAV production process and work with internal stakeholders and fund service providers to resolve Analyze root cause of exceptions and ensure remediation of root cause Support new fund products and launches Participate in system enhancements, testing, and process improvement Oversee vendor performance by monitoring KPIs; ensure service provider / Dimensional adheres to all contractual policies, procedures and controls through review of contractual Service Level Agreements Provide oversight of daily metrics and reporting deliverables received from service provider; track issues and trends as they occur across vendors, recommend and implement solutions together with service provider Service client inquiries and provide quality service and excellent customer experience to clients, registered investment advisors, banks, broker/dealers and other service providers; coordinate associated internal and external information flow Manage escalated issues from internal & external stakeholders; ensure timely development of operating controls Oversee cash reporting for funds and projections to portfolio managers May serve as lead in supervisor’s absence; responsible for reviewing others’ work in certain cases Provide support for other Dimensional product lines as needed which may include UCITS, Canadian Funds and SMAs Support special projects and initiatives for Investment Operations and other groups on an ad hoc basis Qualifications: Bachelor’s degree: Finance, Accounting, Business or Economics preferred Minimum of 3-5 years of relevant experience in fund accounting or operations Past experience with a third-party fund administrator or fund accountant Working knowledge of financial services industry, including an in-depth understanding of custody, fund accounting and investment operations workflows in mutual funds and ETFs Results and detail-oriented individual capable of prioritizing multiple assignments in a fast-paced environment to meet deadlines Excellent written and verbal skills among clients, peers and to immediate manager Ability to proactively develop fresh ideas that provide solutions to workplace challenges Proactively communicates needs, challenges, and capacity Build constructive working relationships within the team and with other departments and service providers Seeks and acquires new competencies, work methods, ideas, and information that will improve own efficiency and effectiveness on the job Ability to seek and improve from constructive feedback in a progressive way over time Consistently engage with the Investment Operations team, peer departments and the work environment in a productive way, including adherence with firm and department hybrid work policies and practices Proficient in the Microsoft Office suite with Advanced Excel knowledge required Working knowledge of Power BI and Power Automate a plus This role is not eligible for immigration sponsorship #LI-Hybrid Dimensional offers a variety of programs to help take care of you, your family, and your career, including comprehensive benefits, educational initiatives, and special celebrations of our history, culture, and growth. It is the policy of the Company to provide equal opportunity for all employees and applicants. The Company recruits, hires, trains, promotes, compensates, and administers all personnel actions without regard to actual or perceived race, color, religion, religious practice, creed, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), caregiver status, gender, gender identity, gender expression, transgender identity, national origin, age, mental or physical disability, ancestry, medical condition, marital status, familial status, domestic partnership status, military or veteran status or service, unemployment status, citizenship status or alienage, sexual orientation, status as a victim of domestic violence, status as a victim of stalking, status as a victim of sex offenses, genetic information, political activities or recreational activities, arrest or conviction record, salary history, natural hairstyle or any other status protected by applicable law except as otherwise required or permitted by law or regulation applicable to the Company or its affiliates. At Dimensional, we want to change the way the world thinks about investing. As a leading global investment firm, we offer systematic, value-added investment solutions based on robust science and thoughtful implementation. Our global team includes more than 1,600 passionate people with diverse experiences, education, strengths, and talents. With a learning mindset rooted in academia and powered by the great ideas in finance, we pursue what we believe are the strongest investment solutions, while providing a world-class client experience. Every employee plays a role in delivering these experiences, and we know we can achieve the most when we work as a team to endeavor to help improve investors’ lives. For more information about Dimensional and our current opportunities, please visit our Careers site. Dimensional Fund Advisors LP is an investment advisor registered with the Securities and Exchange Commission. Dimensional sees great value from collaborating in our offices and appreciates the benefits of flexibility. Most roles fit our office-first hybrid approach: We are together on our campuses Tuesdays, Wednesdays, and Thursdays and have the choice to work in the office or remotely, depending on what is best for that work day, on Mondays and Fridays. This approach maximizes in-person collaboration and interaction while simultaneously providing flexibility and applies to most roles globally with a few exceptions that require more or less time in the office. Please discuss with your Recruiter to confirm the details for this specific role. Resumes and portfolios (when applicable) are required as part of your application. When applying from a mobile device or tablet, you may not be able to attach a resume. If you cannot include an attachment at the time of your application, you will receive a follow up email asking you to attach your resume from a computer. Here at Dimensional, we strive to be an inclusive workplace for all. Even if you do not match every qualification listed, if you are interested in who we are, what we do, and why we do it, we suggest and encourage you to apply. The use of Artificial Intelligence during interviews and skill testing is prohibited, unless Dimensional Fund Advisors has authorized such use. If you require reasonable accommodation in completing this application, interviewing, or otherwise participating in the employee selection process, such accommodation is available upon request.
Pay
$75k–100k/yr
Where
Santa Monica, United States of America
Work
Not stated
Type
Not stated
Posted
15 Sep, 2026
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