Duel is the purest, fairest casino ever built. The Vatican of gamba. We're waging war on scammers and shady operators — and we need someone to keep the machine running clean while we do it.
The role
You own the casino. Games, players, payments, risk, support — all of it. When something breaks, you fix it. When something leaks, you find it. When players hit problems, you solve them.
This is a hands-on role. You execute first, delegate later. If you're looking for a team to manage from day one, this isn't it.
What you'll do
- Run day-to-day casino operations end-to-end
- Oversee game launches, RTP configs, limits, and availability
- Monitor performance — GGR, hold, player behaviour, anomalies
- Own payments and withdrawals — smooth processing, fast resolution
- Work risk and fraud tools to catch abuse, exploitation, and suspicious activity
- Manage player escalations, disputes, and edge cases
- Keep promotions implemented correctly and performing as intended
- Be the main point of contact with platform providers and key vendors
- Write the SOPs, maintain the controls, plug the revenue leaks
What you'll need
- Hands-on casino backoffice experience — SoftGamings, EveryMatrix, Pragmatic Hub, or similar
- Direct experience with RTP configs, promo mechanics, withdrawals, and stuck payments
- Comfortable with crypto payments and tools
- Startup or lean iGaming experience — not just Tier-1 regulated environments
- High attention to detail, ownership mindset, no hand-holding required
Come run something pure.