Training strategy & needs analysis: Plans, implements, and monitors General/Core and Management Training across all AYANA Hospitality business units; identifies training needs per department and recommends fitting programs.
Program evaluation & curriculum ownership: Evaluates and enhances current and new learning programs, driving projects from concept to completion; manages continuing education curricula and selects learning materials and systems.
Delivery, facilitation & content development: Facilitates and delivers training, including live and virtual leadership and development courses; develops facilitator/participant guides and training content, and reviews business units' training plans.
Brand & culture: Delivers the socialization of the AYANA Guiding Principles (Corporate Philosophy) and brand training to all business units under the group.
Training systems & LMS: Implements and monitors company training materials for all level; guides the success of the enterprise-wide LMS deployment.
Cross-unit coordination: Works closely with business units' training departments to ensure a smooth curriculum rollout, periodic tracking, and reporting of training data; coordinates and monitors cross-training programs between business units.
Vendor & Partnership Management: Partners with external vendors to transform training needs into professional and technical learning solutions, and manages vendor relationships and contracts; partners with L&D teams across the group to uncover development needs and align on program outlines and success metrics.
Talent development & budget: Consults with HR to identify development needs for key talents and builds talent pools; assists in presentations, school visits, and career fairs; participates in preparing and reviewing the training and development budget.
Requirements
Bachelor's degree in management, psychology, hotel administration, or a related field.
Skills and Competencies:
- Adult learning methodology and the ability to communicate recommendations for training approach
- Instructional design methodology
- Creative and open-minded, open to try new things
- Analytical and innovative thinking
- Adaptability
- Detail-oriented and extremely organized, with a demonstrated ability to motivate and influence others in follow-through on projects
- Training need analysis
- Train the trainer
- Presentation skill & public speaking
- Fluent English
- MS Office
Managerial Skills
- Change management expertise
- Coaching and influencing skills
- Strong collaboration skills
- Facilitation & management
- Leadership skills