Job Purpose:
To supervise daily teller and cash operations, ensuring accurate transactions, proper cash control, and high-quality customer service in line with the Bank’s policies and Central Bank of Iraq requirements.
Key Responsibilities
- Supervise daily teller activities and cash transactions.
- Monitor cash balances and ensure compliance with approved limits.
- Review and authorize teller transactions within assigned authority.
- Ensure daily cash reconciliation and resolve any discrepancies.
- Manage cash transfers and cash requirements of the branch.
- Ensure proper handling and safeguarding of cash and related documents.
- Support and guide tellers in daily operations.
- Ensure compliance with AML/KYC requirements, Bank policies, and CBI instructions.
- Maintain high standards of customer service.
Requirements
- Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
- 3–5 years of banking experience, preferably in teller/cash operations.