Are you ready to shape a better tomorrow? AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives. If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment. If you want to shape a brighter future at AIA Digital+, please read on. About the Role Provide technical and operational leadership for AIA’s global endpoint security capability—owning the strategy, engineering standards, and day-to-day governance of EDR/AV and endpoint hardening controls across Windows, Linux, and cloud workloads. Ensure high tool health and coverage, accelerate detection and response outcomes through SIEM/SOAR integrations and automation, and partner with SOC/IR, workplace/infra teams, and business stakeholders to reduce endpoint risk while maintaining user productivity. 1. Strategy, Architecture & Governance Own and drive the global endpoint security product strategy and roadmap, covering EDR/AV, exploit mitigation, device control, host firewall, and application control. Align endpoint security capabilities with enterprise security architecture, regulatory requirements, and business priorities. Define and enforce governance models for policy management, exception handling, and risk acceptance, including approval workflows and periodic reviews. Evaluate emerging threats, platform changes, and new security capabilities, recommending strategic enhancements with clear risk vs. value trade-offs. 2. Engineering & Security Architecture Lead the engineering design and implementation of endpoint security controls across: Microsoft Intune Group Policy Objects (GPO) Configuration management platforms Define and maintain standardized security baselines and hardening guidelines, including reusable configurations and gold images aligned to CIS benchmarks. Establish controls for exception management, configuration drift monitoring, and compliance enforcement. Expand and strengthen endpoint runtime protection and agent guardrails to enhance resilience. 3. Endpoint Protection & Platform Management Manage and optimize endpoint security technologies, including: Antivirus / EDR / HIPS Device control and application control Host-based firewall and exploit protection Ensure effective security coverage across: User endpoints Servers Cloud workloads Drive agent lifecycle management, including packaging, deployment, upgrades, health monitoring, and decommissioning. Achieve and maintain ≥90% deployment and compliance posture across all regions and business units. 4. Security Operations & ITIL Service Ownership Own and operate endpoint security as a critical ITIL-aligned service, including: Incident triage and escalation Problem management and root cause analysis Major incident participation Change governance and release management Drive continuous service improvement (CSI) initiatives to enhance service reliability, performance, and user experience. Troubleshoot and resolve complex endpoint security issues, ensuring effective stakeholder communication. 5. Threat Detection, Response & SOC Integration Collaborate closely with SOC and Incident Response teams to: Enhance detection use cases and analytics Improve response playbooks and automation Optimize containment actions (e.g., host isolation, process termination, file quarantine) Drive improvements in Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) for endpoint-related incidents. 6. Data, SIEM & Analytics Integration Lead integration of endpoint telemetry into SIEM and analytics platforms, ensuring: Reliable log collection pipelines Data normalization and enrichment Scalable reporting and threat analytics Enable data-driven visibility and reporting for leadership and operational teams. 7. Integration with Enterprise Security Ecosystem Drive integration of endpoint platforms with adjacent security controls, including: Email and threat gateways (e.g., Proofpoint, Exchange Online Protection) Secure web gateways and ZTNA solutions (e.g., Zscaler) Improve end-to-end threat prevention, detection, and response capabilities across multiple security layers. 8. Vulnerability & Exposure Management Partner with patching and vulnerability teams to: Drive remediation prioritization Reduce attack surface through secure configurations Align endpoint security posture with industry frameworks, such as: CIS Benchmarks MITRE ATT&CK framework 9. Performance Management, Reporting & Governance Define and track service KPIs, SLAs, and compliance metrics. Develop dashboards and operational reports for leadership and regional stakeholders. Conduct regular service reviews to drive improvements in: Adoption Stability Coverage User experience 10. Vendor & Stakeholder Management Manage endpoint security vendors and managed service providers, including: Contract governance and performance management Roadmap influence and feature enhancements Cost optimization Engage with regional/in-country stakeholders to ensure alignment and compliance targets are met. 11. Leadership & Capability Development Provide technical leadership, mentorship, and coaching to engineers and analysts. Develop and maintain: Standard operating procedures (SOPs) Runbooks and playbooks Knowledge base articles Build scalable capabilities to support consistent global service delivery. 12. Continuous Improvement & Innovation Monitor industry trends, emerging threats, and technology advancements across Windows, Linux, macOS, and cloud platforms. Identify and implement feature enhancements and operational improvements. Drive innovation to continuously strengthen endpoint security maturity and resilience. Build a career with us as we help our customers and the community live healthier, longer, better lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date. AIA Digital+ is central to AIA’s goal of being a customer centric and world-class digital insurer, delivering world class services for our customers, partners and employees wherever they are. We believe in finding new ways every day to shape a better tomorrow. To enhance our business, we turn this belief into action through innovation and progressive solutions that are efficient, scalable and agile. We are much more than just a technology company. At AIA Digital+, the work we do makes a real difference in the lives of millions of people, every day. We empower every one of our people to have a voice and drive innovation that creates value for our customers, partners and employees. Reimagine a brighter future at AIA Digital+. View our AIA Digital+ LinkedIn page AIA Digital+ is part of AIA Group Limited At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It's about finding new ways to not only better people's lives, but to better the communities and environments we live in. As the largest listed company on the Hong Kong Stock Exchange, we’ve been proudly making a difference for people and communities across Asia for over a century. And we build on this every day with our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Inspiring and supporting you to thrive - not just at work, but in life. Believe in better with AIA. View our AIA LinkedIn page Bring your difference to AIA

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13 Sep, 2023

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