Minimum Requirements:
- High School diploma or equivalent.
- Fluency in English and Turkish (C2, C1, B2 levels).
- Understanding of cultural nuances and idiomatic expressions in both languages.
- Excellent listening, retention, and note-taking skills for maintaining high accuracy.
- Ability to remain neutral and objective during conversations.
- Capability to clarify cultural meanings when necessary to avoid miscommunication.
Requirements
- Interpret messages accurately between Turkish and English, ensuring clarity, tone, and style preservation, while adhering to grammatical and syntactical rules.
- Deliver strict renditions of conversations including all details, ready to handle challenging calls professionally.
- Utilize strong customer service and communication skills with clear enunciation and a professional voice.
- Adhere to client instructions carefully, manage the call flow efficiently, and avoid engaging directly with limited English speakers without client's permission.
- Remain calm and collected during calls, particularly in situations where speakers may become upset or incoherent.
- Be punctual and available for scheduled shifts.
- Ensure reliable internet access for effective communication related to work.
- Perform additional duties as assigned.
- Applicants should be willing to work Rotational Shifts (including nights).
Benefits
Working days : 5 days (2 rotational week off)
Job Type: Full-time (Work From Home)
Salary up to : 7.87 LPA
Other allowance : Overtime pay, Mediclaim (Covers the Employee, Parents, Spouse & 2 kids from the first day of employment) & other Incentives based on performance.
For Foreign Nationals - Only apply to this job if you hold OCI card.