Job Summary Part-Time Ticket Sellers are responsible for the sale and distribution of even tickets at the ticket office for games, shows, and events. In this role, Ticket Sellers will lean and efficiently use VSG ticket selling platforms as well as assist guests in the selection of seats for events and games. This is a part-time opportunity with flexible work shirts, and opportunities to work at Benchmark International Arena, Yuengling Center, and Raymond James Stadium. Essential Duties and Responsibilities Provide all guests a positive first impression by offering World-Class Plus Service  Greet guests in a polite, professional, and friendly manner  Courteous, helpful demeanor when answering phones  Maintain composure when interacting with all guests  Ensure guests’ needs are met by providing accurate information regarding directions, arena information, event details, etc.  Obtain general knowledge of ticket selling platform and mobile ticket platform  Troubleshoot any ticketing matters  Perform other related duties as assigned  Qualifications One year of guest service experience preferred  Comply with VSG company policy of background checks   Maintain an energetic, pleasant, and neat professional appearance  Must be polite, friendly and possess exceptional customer relations skills   Punctual, dependable, and excellent work attendance required   Ability to relate with a diverse customer background   Adaptable to work independently or in a team environment   Ability to multitask and work well under pressure  Ability to work at various locations including but limited to: Benchmark International Arena Yuengling Center, and Raymond James Stadium   Working Conditions Must be able to stand on feet for long periods of time, walk long distances and climb stairs. Must be able to communicate clearly and concisely in the English language Ability to work in areas that can become crowded with equipment and/or people Ability to work comfortably around special effects including, but not limited to: haze, strobe lights, lasers, etc.   Ability to work in loud environments Ability to lift and carry up to 25lbs Must be able to walk up to 0.5 miles to and from designated employee parking areas, including in varying weather conditions and during high-traffic event times Must have the ability to work a flexible schedule including long hours, nights, weekends, and holidays Must be able to work in cold/hot indoor and outdoor temperatures We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Overview Vinik Sports Group (VSG) is an entity established by Jeff Vinik to manage the three-time Stanley Cup Champion Tampa Bay Lightning (2004, 2020, 2021) of the National Hockey League and hold the leasehold rights to Benchmark International Arena, the 19,092-seat downtown Tampa home in which the team plays its games. The venue opened in 1996 and became Benchmark International Arena in August 2025 when the global mergers and acquisitions firm, Benchmark International, partnered with Vinik and the Lightning. Since 2010, Vinik has led a complete brand and business transformation of the Lightning and the arena, featuring a mostly private renovation of the publicly owned facility. Doug Ostrover and Marc Lipschultz joined the expanded ownership group of Vinik Sports Group in 2024, alongside Arctos, which initially joined in 2021. In addition to owning the Lightning and managing Benchmark International Arena, Vinik Sports Group, through TBSE, manages the Yuengling Center on the campus at the University of South Florida. Website VinikSportsGroup.com

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