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VIViavisolutions logo

Viavisolutions

Taipei

Solutions Engineer.

ENGINEERING
Summary: Primarily provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation. Duties & Responsibilities: Support for PIC Characterization: Assist customers in testing Photonic Integrated Circuits (PICs) at the wafer or die level. • Ecosystem Collaboration: Work with probe station partners and laser source integration for SiPh testing workflows. Cover all Fiber Optics labs product of VIAVI portfolio; OSA, Fiber Inspection Tools, power meter & laser source, IL/RL tester, Optical Amplifiers, Optical switches, swept wavelength systems, component analyzers, Tunable filters, Polarization controllers, Broadband sources C&L band etc. To work closely with customers R&D, NPI and manufacturing to provide optical testing solutions. Understand real customer requirements. Set right expectation. Propose the right solution and demonstrate compelling value of our products. Conduct product/solution demos and on-site trials, coordinating with Sales and Division. Conduct user training sessions for high-end products and help customers starting-up with testing. Create localized test procedure documents according to local customer needs. Transfer competencies and technologies to direct sales and channel partners (education). Present Products and Technology at targeted road shows/seminars in the region covered. Provide feedback to Division and contribute to their strategy preparation. Share experience and best practices with Sales, and Division. Pre-Requisites / Skills / Experience Requirements: VIAVI empowers Service Providers and IT organizations to manage the network lifecycle for complex 5G and Fiber networks with intuitive instruments, systems and technologies; and our expertise in light management and optical coatings help protect the world's bank notes from counterfeiters, enhance the colors you see, and enable advanced technology such as 3D sensing. We are a team of thought leaders who have the freedom to support and innovate and look for new effective and efficient solutions for our customers.
Pay
Not stated
Where
Taipei · TWN · Taiwan
Work
Not stated
Type
Not stated
Posted
28 Sep, 2026
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