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Summary: Duties & Responsibilities: Primary responsibility is to drive help purchase orders and push new VIAVI revenue. Provide daily, timely, quotes for customer and sales requests for Viavi products 90% of duties. Working closely with OM to ensure orders are booked with proper approved quotes Provide quoting assistance to VIAVI channel partners and direct sales. Provide MSD and QuoteEdge training/help to sales. Stay up to date with NSE product software releases, product notifications, part number changes, model discontinuation, product launches, etc. Facilitate customer credit card transactions via PayNow link on quote · Provide pre-sales and/or post-sales support. · Working closely with our sales teams to provide end-to-end support with pricing and creating quotes. · Helping sales with configurations, part numbers, use of system, quoting issues. · Responding to customer and field inquiries related to quotes, orders, product Information. · Qualify leads and forwarding to correct sales person · Understanding customer needs and requirements to help position the right solution product/routing qualified opportunities to sales rep for further development. · Answering Viavi phone line for NSE sales support (US based only) · Responsible for responding to sales/customers via group email mailbox. (internally and externally) · Quoting out of Viavi quoting tool (QuoteEdge) 90% of the job Pre-Requisites / Skills / Experience Requirements: VIAVI empowers Service Providers and IT organizations to manage the network lifecycle for complex 5G and Fiber networks with intuitive instruments, systems and technologies; and our expertise in light management and optical coatings help protect the world's bank notes from counterfeiters, enhance the colors you see, and enable advanced technology such as 3D sensing. We are a team of thought leaders who have the freedom to support and innovate and look for new effective and efficient solutions for our customers. 
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Viavisolutions
Pune
Sales Ops Analyst 1.
SALES & MARKETING
more at Viavisolutions.
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