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SASagility logo

Sagility

Kingston

Brand Advocate Voice Angels.

Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Provider Add, Term, Maintenance/Provider outreach Job title: Brand Advocate Voice Angels Job Description: Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.  Upbeat, outgoing, motivated persons, with the entrepreneurial spirit needed.  Research and investigate service failures and report to leadership; identify root cause and recommend resolutions for service recovery and retention. Location: Kingston, Constant Spring 2Jamaica Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries. Already keen? Discover your next role with Sagility, a great place to work.
Pay
Not stated
Where
Kingston · Constant Spring 2 · Jamaica
Work
Not stated
Type
Not stated
Posted
16 Feb, 2026
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