City/State: New City, New York Department: Central Scheduling Bargaining Unit: NH- SEIU-1199 Work Shift: Day Work Days: MON-FRI, OCCASIONAL WEEKENDS Scheduled Hours: 8:30 AM-5 PM Scheduled Daily Hours: 8 HOURS Hours Per Pay Period: 40 Hourly Rate/Range: $22.37 / 23.07 For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. Job Summary: Under general supervision and in accordance with established policy and procedure, is responsible for scheduling procedures/visits for Montefiore Nyack Hospital departments, and accurately obtaining required information for hospital records, governmental requirements, billing, and third-party payer needs. Additionally, staff will ensure that patients have all necessary information regarding their coverage and benefits related to their visit and inform patients of their financial obligations so that they arrive prepared. The schedgistrar duties also include generating weekly status reports, communications with multiple departments, collection of deposits and co-pays, and notifying financial counselors of any self-pay or uninsured patients. B. Essential Job Qualifications 1. Education: Associate’s degree or equivalent experience required. Bachelor’s degree preferred. 2. Experience: Previous work experience in customer service and general clerical/office procedures, required; Experience with EMR Scheduling and Registration; Minimum one year experience in a hospital, medical office/clinic, or insurance company, preferred. Bilingual in Spanish preferred 3. Training/Certification: Medical Terminology certification preferred 4. Licensure: N/A 5. Other: Excellent verbal and written communication skills; Proficient with Microsoft; EMR Scheduling and Registration programs; Demonstrated problem-solving and inductive reasoning skills C. Job Specific Contacts 1.General Contacts: Patients, family members, insurance carriers, physicians, physician’s office staff, hospital personnel, Third Party vendor representatives. 2.Job Provides Direction to: N/A JOB SPECIFIC COMPETENCIES: Demonstrates the required job specific technical/professional knowledge, skills and abilities. * 1Fields incoming scheduling calls, keeping an accurate record of appointments scheduled, changed, or cancelled to avoid over- or under-booking 2.Interviews and pre-registers patients in a prompt, professional, courteous, and confidential manner 3.Verifies that all data on registrations are complete and accurate 4.Collects all proper insurance information using various computer software programs to assure guarantee of payment 5.Contacts third-party payers in order to secure benefits and coverage information, and ensures applicable insurance authorizations are obtained within specified timelines 6.Makes arrangements for payment or collects co-payments and deposits over the telephone. 7.Provides patients with information regarding hospital policy and procedures, and directs patients to appropriate nursing or ancillary units 8.Must be familiar with medical terminology 9.Ability to perform a variety of tasks, often changing assignments on short notice 10.Must be adept at multi-tasking 11.Will be required to learn and work with multiple software/hardware products during the course of an average workday 12.Excellent written, verbal, and listening communication skills 13.Demonstrated ability to handle confidential data and respond to concerns and comments in a professional manner 14.Knowledge of state and federal billing rules and regulations 15.Performs special projects and other duties as assigned. Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. If you’re a skilled healthcare professional who values teamwork and excellence in patient care, then Montefiore Nyack Hospital could be your perfect match. As part of the Montefiore Health System, we offer the quality of a premier academic medical center and the caring of a community hospital. We’re committed to the health and well-being of Rockland County’s residents and our team members, and offer flexible opportunities for per diem, part-time and full-time employment. Team members benefit from: Robust compensation package, including competitive pay, medical benefits, tuition reimbursement and more Outstanding professional staff The clinical excellence of the Montefiore Health System Opportunities for growth through training and continuing education Equal Opportunity Employment Zero tolerance policy for discrimination, harassment and abuse Fair employment practices, including equal treatment in hiring, promotion and compensation WE CARE code of conduct for all team members ust 35 miles from New York City, Rockland County offers friendly communities, natural beauty, outdoor pursuits, convenient shopping and easy access to New York City. While Rockland County has plenty to offer, both the mountains and the beach are within a few hours’ drive. Rockland is an area full of history and has a vibrant arts scene with museums, theaters, music venues, cultural events and festivals. Learn more about cultural events in Rockland County. With over 3,000 acres of parks, Rockland County is a Preserve America Community protecting open spaces and uncluttered skylines. The county offers trails, dog runs, historic landmarks, water activities, golf and horseback trails. Learn more about outdoor activities in Rockland County. One of the top dining areas in the Hudson Valley, Rockland County features award-winning chefs and a growing craft beverage scene. Shopping options range from independent boutiques in quaint downtowns to the Palisades Center mall, a four-level shopping experience. Learn more about dining and shopping in Rockland County. Safe, thriving communities with outstanding schools and healthcare make Rockland County ideal for both professionals and families. Whether you’re growing your family and looking for good schools and family-friendly neighborhoods or growing your career and looking for higher education opportunities close to home, Rockland County has what you need.

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