City/State: Nyack, New York Department: Pride Center Work Shift: Day Work Days: MON-FRI Scheduled Hours: 8 AM-4:30 PM Scheduled Daily Hours: 8 HOURS Hours Per Pay Period: 40 Pay Rate/Range: Starting at $140,000 This position offers a sign on bonus of $12,500. A. Job Summary: The Nurse Practitioner is a key member of the Joan Findley Pride Wellness Center (JFPWC) medical provider team, focusing on LGBTQ+ primary care, transgender-affirming care, HIV care, HIV prevention care, screening and treatment of sexually transmitted infections, and gynecologic care. The Pride Center is a specialized medical facility operated by Montefiore Nyack Hospital located in Nyack, New York. The center explicitly focuses on providing comprehensive health services for the LGBTQ+ community. B. Essential Job Qualifications 1. Education: Master’s Degree in Nursing 2. Experience: Two to three years in an outpatient setting. Primary care experience required; Work experience in Infectious Disease, LGBTQ+ clinical experience required including STI care, HIV prevention care and gender affirming care. HIV care experience preferred. 3. Training/Certification: Nurse Practitioner. 4. Licensure: New York State License for NP 5. Bilingual English/Spanish or English/Creole is preferred Knowledge, Skills and Abilities The NP demonstrates core and unit specific competencies based on the patient population served: must have exemplary customer service skills to present a consistent and coordinated high quality patient experience; must defend and preserve the rights of patients relative to all aspects of care, information knowledge, and privacy; must demonstrate respect for cultural diversity with patients, involved others, coworkers and other health care team members Duties include: Evaluation and treatment of walk-in and scheduled patients; Obtaining history and physical exams, ordering and interpreting diagnostic testing, venipuncture and injections, minor office procedures, patient counseling and education and prescribing and adjusting medications and treatments; Administration of medications by IM/IV/SC/PO route and related activities; Triaging patient complaints and symptoms/signs (in person, by phone, by video or other electronic means); Working to improve patient adherence and retention in care; Performing phlebotomy and other specimen collection when necessary; Educating patients on risk reduction techniques; Assisting other staff with examinations and specimen collection. Participating as an active member in team meetings, clinical flow improvement and QI/QA Documenting and billing for all clinical encounters accurately and in a timely way as per Montefiore Nyack standards. Skills include: LGBTQ+ sensitivity and competency The NP must possess excellent organizational, written and verbal skills Be able to think independently and use good judgment for situations that require initiative and ingenuity Possess excellent interpersonal skills necessary to communicate tactfully and effectively with patients, employees and internal and external customers Be familiar with all medical procedures performed in the medical office and/or hospital Have a working knowledge of industry regulations Be able to handle multiple tasks, assignments, and deadlines simultaneously Must possess problem solving skills and abilities Have knowledge of computers and be able to document in an electronic health record Be detailed oriented and flexible with working hours to accommodate the needs of the facility Establish collaborative and collegial relationships with health care members. Communicate plan of care to its assigned patients and involved others Demonstrates behavior consistent with MNH code of respect Obtains health care proxy and living will when able. C. Job Specific Contacts 1. General Contacts: Physicians, patients, patient family members and employees D. Environment and Demands 1. Environmental Demands: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job the employee is occasionally exposed to fumes or airborne particles and exposure to infectious diseases. The noise level in this environment is usually moderate. Essential Physical and Cognitive Demands, Manual Dexterity: Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job the employee is often required to stand; sit; walk; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and move up to 50 pounds. Specific vision abilities required by this job include close vision. Part I: Hospital-Wide Standards A. Organizational Demonstrates adherence to Montefiore Nyack “We Care” standards including: WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” Place team success above individual recognition. Be receptive to new ideas and approaches within my workplace. Offer assistance generously without hesitation. EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.” See projects through to ensure completion. Problem solve with patients, family members, and other employees. Follow up to ensure a resolution. COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”? Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) Use positive communication in my tone of voice, body language, and choice of words. Respond to e-mails in a courteous manner, with-in twenty-four hours. APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times” Maintain a clean, neat, and professional appearance which adheres to the hospital dress code policy. Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors. RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.” Respond to patient call lights and ask if I can assist. (No Pass Zone). Respond empathetically. Apologize for delays and concerns. EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.” Anticipate and address my patients’, families and visitors needs. Avoid negativity and exhibit a “can-do” attitude. “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community. Exit elevators to accommodate our patients’ first. Acknowledge people in the hallway by smiling and making eye contact. Help lost guests and new employees by escorting them to their destination. Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. If you’re a skilled healthcare professional who values teamwork and excellence in patient care, then Montefiore Nyack Hospital could be your perfect match. As part of the Montefiore Health System, we offer the quality of a premier academic medical center and the caring of a community hospital. We’re committed to the health and well-being of Rockland County’s residents and our team members, and offer flexible opportunities for per diem, part-time and full-time employment. Team members benefit from: Robust compensation package, including competitive pay, medical benefits, tuition reimbursement and more Outstanding professional staff The clinical excellence of the Montefiore Health System Opportunities for growth through training and continuing education Equal Opportunity Employment Zero tolerance policy for discrimination, harassment and abuse Fair employment practices, including equal treatment in hiring, promotion and compensation WE CARE code of conduct for all team members ust 35 miles from New York City, Rockland County offers friendly communities, natural beauty, outdoor pursuits, convenient shopping and easy access to New York City. While Rockland County has plenty to offer, both the mountains and the beach are within a few hours’ drive. Rockland is an area full of history and has a vibrant arts scene with museums, theaters, music venues, cultural events and festivals. Learn more about cultural events in Rockland County. With over 3,000 acres of parks, Rockland County is a Preserve America Community protecting open spaces and uncluttered skylines. The county offers trails, dog runs, historic landmarks, water activities, golf and horseback trails. Learn more about outdoor activities in Rockland County. One of the top dining areas in the Hudson Valley, Rockland County features award-winning chefs and a growing craft beverage scene. Shopping options range from independent boutiques in quaint downtowns to the Palisades Center mall, a four-level shopping experience. Learn more about dining and shopping in Rockland County. Safe, thriving communities with outstanding schools and healthcare make Rockland County ideal for both professionals and families. Whether you’re growing your family and looking for good schools and family-friendly neighborhoods or growing your career and looking for higher education opportunities close to home, Rockland County has what you need.

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