- Respond to all inquiries, incidents and projects in a timely manner meeting customer SLA.
- Daily administration includes maintenance of various components associated with a Citrix environment which includes, but is not limited to Published Applications, Profile Management, Provisioning Services, Load Balancing, Redirect/Forwarding, VM Management, DHCP and Group Policy.
- Must have a solid working knowledge of Active Directory, DNS, WINS, User Rights Assignments, thin clients, desktop operating systems, firewalls and networking.
- Daily activities include Incident and Service Request ticket management and Change Management
- Must be experienced in building, troubleshooting and maintaining Citrix XenApp, XenServer & NetScaler systems along with the Windows Operating systems that the XenApp infrastructure resides on.
- 8+ years experience in an enterprise level distributed environment (SAN, Virtual, Windows, Data Center)
- 5+ years Citrix experience in an enterprise environment
- Citrix Certified Administrator (CCA) in XenApp and/or XenServer with Netscaler knowledge
- Ability to communicate clearly and effectively with current clients, prospective clients, and with internal personnel.
- Solid understanding of TCP/IP, LDAP, DNS SMTP and other networking areas.
- Proficiency in enterprise storage technologies such as NAS and Storage Area Networking, and Backup & Recovery.
Qualifications:
- Citrix Certified Enterprise Administrator (CCEA)
- Microsoft Certifications (such as MCSE, MCSA, MCP, MCTS)
- Advanced knowledge of Netscaler
- Advanced technical knowledge and experience Windows server environments
- Advanced knowledge of security and compliance standards such as SOx and PCI DSS.
- Working knowledge of virtualization technologies such as VMware, Hyper-V
PLEASE NOTE THAT WE ARE NOT ABLE TO WORK WITH CANDIDATES ON H1B VISAS OR CANDIDATES REPRESENTED BY THIRD PARTIES.