We are currently seeking a Catalog Configuration Analyst to join our team. The analyst will be required to interpret various forms of product documentation and use them to design interactive window and door configurations that accurately reflect features, options, pricing and performance of our manufactured products using WTS Paradigm software.
DUTIES AND RESPONSIBILITIES
- Review business requirement documents and develop level of effort/timeline estimates and functional designs when required.
- Use various documents including product specification documents, Engineering BOMs and Manufacturing specifications to populate Paradigm templates, tables and rules that are used to support the catalog configurations.
- Apply mathematical reasoning, logic and problem-solving skills to build various parts of the catalog.
- Interact with various representatives from the business including Sales, Marketing, Customer Service, Pricing, Product, Engineering, IT and Manufacturing.
- Represent the Catalog Team on assigned projects.
- Interact with WTS Paradigm through Teams meetings and Jira ticket communications when needed.
- Participate in quality assurance and regression testing of all catalog changes to ensure that new products/features are seamlessly presented to internal and external customers.
- Collaborate and support the internal Paradigm applications team as needed.
- Work with the integration team on how the configurations flow from the Paradigm software into backend ERPs.
- Support and troubleshoot issues related to Catalog Configurations that are received from Customer Service and customers.
WORK EXPERIENCE
- 2-4 years of relevant work experience that demonstrates an ability to problem solve, work with cross-functional teams, and complete projects.
- Previous WTS Paradigm or equivalent window and door configuration software highly desired
- Understanding of basic IF THEN statement logic is required.
- General programming experience is a plus, but not required.
- Experience in manufacturing, engineering, IT and Customer Service will be considered.
SKILLS & KNOWLEDGE
- Must be able to handle multiple competing demands in a fast-paced work environment,
- Must have exceptional attention to detail and be customer focused.
- Must demonstrate an understanding of building products and construction industry, as well as be able to understand manufacturing and technological concepts,
- Ability to communicate well with engineers, sales team, manufacturing personnel, IT, and vendors, in-person or remotely,
- Ability to proactively identify and correct logical errors and inconsistencies in the configurator system,
- Demonstrate a strong desire to continuously improve company products and systems,
- Ability to perform mathematical calculations, with a strong working knowledge of algebra, geometry and trigonometry,
- Must have exceptional overall computer aptitude and typing ability.
All your information will be kept confidential according to EEO guidelines.