The HR Manager – Services Brazil acts as a strategic partner to business leaders, connecting people strategy with operational and business priorities across multiple locations.
Key responsibilities include:
Partner with business leaders on workforce planning, organizational effectiveness, performance, talent and people-related decisions.
Lead and develop the HR team, ensuring effective HR support across the Services operations.
Oversee payroll and personnel administration processes, ensuring accuracy, compliance and timely execution.
Lead labor relations activities and collective bargaining negotiations, maintaining constructive relationships with unions and employee representatives.
Manage strategic employee benefits topics, including negotiations with health plan providers and other key suppliers.
Support recruitment, retention, succession planning, leadership development and organizational changes.
Drive HR projects and change initiatives aligned with business priorities.
Ensure consistent application of HR policies, processes and local labor regulations.
Monitor HR KPIs, headcount, workforce costs and other key indicators, translating data into action plans.
Partner with Centers of Expertise, Shared Services and other HR stakeholders to ensure effective delivery of HR solutions.
Maintain close contact with operations and leadership teams through regular site visits, understanding local needs and supporting business decisions.
Promote continuous improvement of HR processes, systems and employee experience.
Bachelor’s degree in Business Administration, Human Resources, Engineering or a related field.
Solid generalist HR experience, preferably in industrial, services or multi-site operational environments.
Previous experience leading HR teams.
Strong knowledge of payroll and personnel administration processes.
Proven experience in labor relations and collective bargaining negotiations.
Experience managing and negotiating employee benefits, especially health plans.
Strong knowledge of Brazilian labor legislation.
Advanced or fluent English is mandatory, with the ability to conduct meetings and interact with international stakeholders.
Strong business acumen, autonomy, proactivity and ability to influence leaders in a matrix organization.
Experience with workforce planning, HR KPIs, budget and cost management.
SAP knowledge is considered a plus.
Availability to travel regularly to operational locations.